Overnight Airport Janitorial Supervisor

ABM industries; San Francisco (CA); On-site; USD 71,635,000 - 85,411,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in San Francisco is seeking an experienced Client Services Supervisor to lead a team of cleaning staff and ensure high-quality service delivery at client locations.

You will build strong client relationships, coordinate schedules, train staff on safety and cleaning protocols, and respond to emergencies while upholding ABM's standards.

Qualifications

• At least 2 years of experience supervising employees.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License and satisfactory driving record.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons and ensure quality standards are met.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote safety culture and train staff on PPE and safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are met.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols and ABM cleaning methods.
• Train staff to properly store cleaning supplies and maintain SDS/OSHA compliance.
• Train and manage Site janitorial and Porter staff.
• Monitor employee timekeeping and adherence to schedules.
• Look for opportunities to increase revenue with additional billable work.

Skills

supervisory experience

MS Office proficiency

Driver's license

Communication skills

Detail oriented

Education

High School Diploma or GED

Job description

Overview

Pay: $27.10/hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff and Management Team Members (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Qualifications

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) California Consumers Notice http://www.abm.com/californiaprivacy

REQNUMBER: 145904

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.