Site Security Supervisor - Lead & Protect

Securitas USA; Waukegan (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Dental Vision

Life Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms

Training

DailyPay

Employee Discounts

Travel Discounts

Job summary

Securitas USA is seeking a Site Supervisor in Waukegan, IL to oversee Security Officers and other staff across client sites. You will ensure post orders are followed, rounds completed, and reports filed, escalating issues to authorities or clients when needed.

You will coach and discipline staff, provide training, and ensure adequate coverage while maintaining high standards of customer service. A pre-employment screening and certifications may be required.

Qualifications

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
• FA / CPR / AED certifications.
• Experience required.

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• May perform the duties of a Security Officer in accord with post orders and company policy.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma or GED

Tools

Computer skills

Job description

Securitas USA is seeking a Site Supervisor in Waukegan, IL to oversee Security Officers and other staff across client sites. You will ensure post orders are followed, rounds completed, and reports filed, escalating issues to authorities or clients when needed.

You will coach and discipline staff, provide training, and ensure adequate coverage while maintaining high standards of customer service. A pre-employment screening and certifications may be required.