Site Reliability Engineer II

Navan; Palo Alto (CA); On-site; USD 86,000 - 192,000; Full time

Job summary

Navan, headquartered in Palo Alto, CA, is seeking a Site Reliability Engineer to design and develop tooling, automation and infrastructure services powering Navan's travel and expense platform. You will collaborate with security, release, and product teams to deliver scalable, reliable systems and autonomous operations.

You will work across diverse systems, driving uptime, performance and maintainability while embracing AI-assisted tooling to reduce toil and improve observability.

Qualifications

• 2+ years of progressive experience as an SRE or equivalent role.
• Ownership mindset with ability to ship production-quality code and infrastructure with testing, monitoring and docs.
• Experience with cloud infrastructure, IaC and deployment pipelines.
• Ability to analyze data to improve reliability and observability.
• Willingness to collaborate with cross-functional teams in Palo Alto.

Responsibilities

• Build and operate a fast-moving, high-growth service.
• Design, implement and run cloud infrastructure with IaC and deployment pipelines.
• Identify reliability anti-patterns and drive systemic improvements.
• Automate toil and build tools to empower users and reduce gatekeeping.
• Leverage AI tools to achieve autonomous operations and better observability.
• Define and adopt system reliability standards (SLO/SLI, observability).
• Assist in AI-assisted developer tools to boost productivity and code quality.

Skills

SRE experience

Cloud infra

Automation

Observability

Infrastructure as code

Job description

At Navan, “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going.

We are constantly striving to make the most reliable and scalable systems possible to ensure that our services are available to our travelers when they need it most. With our exponential growth, we have many exciting challenges ahead and we’re looking for a passionate Site Reliability Engineer to join our team in the Palo Alto, CA office. As an SRE you will design and develop tooling, automation and infrastructure services that power the Navan services, used by thousands of travelers on a daily basis. You will work closely with development teams, release and productivity teams and security teams to identify customer needs and build innovative solutions to solve them.

You will work across a vast array of systems and technologies, aiming to build an autonomous, monitored, fault-tolerant infrastructure that is optimized for both simplicity and uptime. You will collaborate with the backend and frontend engineering teams to ensure that product solutions are scalable, efficient, and reliable. You will design infrastructure to support our massive growth and work with the team to maintain the highest level of service.

What You’ll Do

• Building a fast moving, high growth service. Navan is revolutionizing travel and expense services for the enterprise, and the product is evolving quickly. You are comfortable in a startup environment, enjoy seeing the product take shape, and have strong ownership of the success of your services.
• Designing, implementing and operating cloud infrastructure. You’re a fit for us if you think in terms of infrastructure as code, deployment pipelines, and building the guardrails to make going fast also going safely.
• Identifying reliability anti-patterns and solving them systemically. You dive deep into the data to evaluate the health of your systems, and you use it to improve visibility and reliability across the fleet of services.
• Finding and automating the toil out of our processes. You’d prefer to automate it entirely, or build a tool to empower your users rather than be the gatekeeper to the tool.
• Leveraging AI tools and platforms in your daily work to achieve autonomous operations, reduce toil, and improve system observability.
• Contributing to the definition and adoption of system reliability standards, including formalizing SLO/SLI frameworks, observability standards, and blameless post-mortem practices.
• Assisting in the adoption of AI-assisted developer tools and platforms to increase engineering productivity, enforce code quality standards, and enable real-time architectural validation.

What We’re Looking For

• You have 2+ years of progressive experience as an SRE or equivalent role.
• You are passionate about solving problems and learning new tools and technologies, and you how to say “I don't know”
• You have excellent communication skills working with stakeholders and domain experts across the company to design solutions to user problems
• You are looking to thrive in a fast-paced environment
• Demonstrated ability to contribute to and take ownership of technical infrastructure projects.
• You operate with a strong sense of ownership demonstrated through shipping production-quality code and infrastructure equipped with testing, monitoring and documentation

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

Pay Range: $86,325 USD - $191,900 USD

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

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