Director, People Success

01A; Boston (MA); On-site; USD 165,000 - 366,000; Full time

Benefits offered by this job

Healthcare coverage

Insurance offerings

Wellness resources

Retirement savings programs

Equity plans

Job summary

Navan is seeking a Director of People Success to partner with senior leaders across Go-To-Market functions and guide global talent strategies. You will translate vision into scalable programs, driving employee experience and organizational change across regions.

You will lead high-performing teams, engage executives, and foster a culture of innovation, collaboration, and accountability to achieve business outcomes.

Qualifications

• 10+ years in HRBP/People Partner roles in fast-paced/high-growth tech environments.
• Proven success leading and developing global teams (5+ years).
• Experience executing strategic vision across complex global organizations.

Responsibilities

• Provide strategic consultation to executive leadership on global organizational design and talent strategy.
• Lead global People programs and ensure alignment with business objectives.
• Coach managers and employees; drive talent reviews and workforce planning.

Skills

Executive stakeholder management

Strategic vision

People leadership

Cross-functional collaboration

Education

Bachelor’s or Master’s degree

Job description

In People Success, our mission is clear: you will collaborate closely with the President of Go-To-Market (GTM) and key global leaders—including the Chief Revenue Officer, Chief Marketing Officer, and Partnerships & M&A teams to define global strategy and ensure organizational programs align with overarching business goals. In this role, you will leverage high agility, strategic creativity, and expert stakeholder management to diagnose complex departmental needs, formulate executable vision, and lead a high-performing global team through high-priority initiatives that empower our people and scale the organization.

You thrive in a rapidly evolving global environment by navigating ambiguity with agility and creative problem-solving. You are a strategic visionary, an influential communicator, and an expert stakeholder manager capable of bringing cross-functional executives together to execute complex deliverables, while driving long-term organizational value and building high-performing teams.

The Director, People Success will serve as a strategic advisor and partner to senior executive leaders across our global Go-To-Market Functions for our Travel and Expense business. Your 10+ years of experience is demonstrated through your mastery in executive stakeholder management, strategic vision execution, and driving global organizational change.

You are accountable for translating strategic vision into execution at global scale, deploying creative solutions to address complex business needs in close collaboration with international teams and senior cross-functional leaders.

In this role, you will work closely with senior leadership to understand the business, talent needs, and be an advocate for innovation, automation, positive employee experiences, and driving our People Strategy to fruition.

What You'll Do:

• Providing strategic consultation to executive leadership on global organizational design, talent strategy, executive coaching, workforce planning, and enterprise People program development
• Results-driven individual that can build credibility & trust with leaders and employees across all levels
• Deep business acumen and collaborative mindset, with the executional know-how of helping to build & scale teams globally through ongoing development, support and engagement of employees
• Analytical and critical thinking with a metrics-driven approach to talent solutions and the ability to leverage people analytics and insights to create compelling narratives for change to gain sponsorship
• Empathetic partner who actively listens, and provides coaching to employees and managers through complex and confidential situations
• Lead People Success initiatives every quarter to continue to build and improve our foundation as an organization and programs for employees
• Partner with leaders to develop people strategies to further their business objectives
• Identify and deploy impactful people strategies and policies that enable the Sales, Account Management, Customer Success and Marketing organization to perform and scale effectively as it grows
• Lead and inspire a global team of People Success professionals, driving team performance and operational excellence
• Assess qualitative and quantitative data to identify trends, tell a story, and create ways to support our employees and improve our business.
• Lead investigations or other activities that relates to employee relations as needed
• Lead compensation analyses and talent reviews
• Facilitate workshops for manager,employee enablement, and team building
• Partner in fostering a culture that supports our mission by supporting the design and implementation of engagement and recognition initiatives and programs
• Proven track record of building and improving employee experience at top-notch organizations

What We're Looking For:

• 10+ years of HRBP/ People Partner role in a fast paced environment or high growth tech company
• 5+ years demonstrated success leading and developing high-performing global teams
• Proven expertise in executive stakeholder management, creative problem-solving, and executing strategic vision across complex global organizations
• Ability to work in a fast moving and changing environment
• Exceptional consultative skills
• Ability to deliver on commitments while working autonomously
• Strong relationship building skills
• A curious and inquisitive nature
• Ability to learn and adapt to changing business priorities
• Resilience and forward-thinking approach
• Must have a “we” vs “i” mentality
• Relevant bachelor or master degree

Pay Range

$164,700 — $366,000 USD

Human oversight:

Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [e-mail].

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

*Applies to select locations.