Site Operations Lead for ABI Care Programs

MHA (Mental Health Association); Chicopee (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & Public

Family Leave (Maternity, Paternity)

Long Term Disability

Job summary

MHA (Mental Health Association) seeks a Site Manager to oversee daily operations at a Chicopee site, ensuring safe, high‑quality service delivery for participants. The role reports to the Program Coordinator and focuses on efficient, supportive program management.

The position involves coordinating staff, managing medications, handling petty cash, and supporting staff onboarding and training to sustain program growth. A valid license and caregiving readiness are required.

Qualifications

• Six months of relevant experience; experience with brain injuries, mental health challenges, or developmental disabilities is desirable.
• Must have a valid driver’s license, reliable vehicle, and adequate auto insurance.

Responsibilities

• Coordinate staff schedules and maintain adequate staffing ratios.
• Oversee medication management: counts, ordering, documentation, verification.
• Manage program finances: petty cash, money counts, check requests with guidance from Program Coordinator.
• Assist with hiring, onboarding, and training new staff.
• Ensure accurate documentation of medications, participant goals, behavioral data, and incident reports.
• Schedule and support attendance for medical, therapy, and community appointments.
• Promote a safe, supportive environment; address safety concerns and model engagement.
• Communicate with Program Coordinator; participate in meetings and training.

Education

High School Diploma or equivalent

Job description

MHA (Mental Health Association) seeks a Site Manager to oversee daily operations at a Chicopee site, ensuring safe, high‑quality service delivery for participants. The role reports to the Program Coordinator and focuses on efficient, supportive program management.

The position involves coordinating staff, managing medications, handling petty cash, and supporting staff onboarding and training to sustain program growth. A valid license and caregiving readiness are required.