Site Operations & Client Success Lead

The TRIGO Group; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

The TRIGO Group is looking for a Site Manager in Detroit, Michigan. The role focuses on ensuring client satisfaction, optimizing site performance, and managing team operations. Candidates should have 4+ years of experience in automotive or manufacturing, a bachelor's degree in business management, and strong communication skills.

The Site Manager will develop business with clients, oversee various operations, and ensure compliance with health and safety regulations. A strong commitment to quality and teamwork is essential.

Qualifications

• 4+ years of work experience in automotive and/or manufacturing.
• Operational/Quality background.
• Management responsibilities and client relationship exposure.
• ISO and relevant quality experience required.

Responsibilities

• Ensure client satisfaction by addressing needs quickly.
• Optimize site performance and efficiency.
• Organize teams to fulfill work orders.
• Manage performance to meet customer KPIs.
• Develop business with clients through upselling.

Skills

Full proficiency in local language

Proficiency in English

Computer skills – Microsoft Office

Communication skills

Attention to detail

Project management

Industry-specific software experience

Ability to travel

Education

Bachelor's degree in Business Management or related field

Job description

The TRIGO Group is looking for a Site Manager in Detroit, Michigan. The role focuses on ensuring client satisfaction, optimizing site performance, and managing team operations. Candidates should have 4+ years of experience in automotive or manufacturing, a bachelor's degree in business management, and strong communication skills.

The Site Manager will develop business with clients, oversee various operations, and ensure compliance with health and safety regulations. A strong commitment to quality and teamwork is essential.