Site Merchandising Manager – Casual Seating & Lighting

West Elm; New York (NY); On-site; USD 97,000 - 116,000; Full time

Benefits offered by this job

Discount on all WSI brands

401(k) plan

Paid vacations, holidays, and time off

Health benefits, dental and vision

Tax-free commuter benefits

Wellness program

WSI University

Mentor program

Career development workshops

Job summary

Williams-Sonoma, Inc. (West Elm) is seeking a Manager of Site Merchandising to elevate the customer site experience and drive revenue for Casual Seating and Lighting. You will use data and cross-functional input to identify opportunities, manage campaigns, and optimize product discovery.

Based in the Dumbo office, the role supports on-site Mondays through Thursdays with Fridays optional. The team collaborates with Merchandising, Planning, Marketing, Creative, UX/Product, Analytics, Technology,

Qualifications

• 5+ years of eCommerce merchandising experience.
• 1+ years of people management experience.
• Experience managing holistic category businesses and campaigns within a fast-paced retail environment.
• Deep understanding of site merchandising strategy, customer journey optimization, and digital storytelling.
• Strong analytical skills with experience using web analytics platforms.
• Excellent communication, collaboration, organizational, and project management skills.
• BA/BS degree required.

Responsibilities

• Lead the site merchandising strategies for Casual Seating and Lighting to support revenue, conversion, engagement, and product discovery goals.
• Own day-to-day category presentation across key onsite touchpoints, including category pages, search, navigation, product ranking, storytelling, promotions, and seasonal launches.
• Lead execution of seasonal campaigns, promotional strategies, and category launches for assigned businesses, ensuring cohesive storytelling and premium product presentation by translating priorities into onsite experiences.
• Analyze weekly business performance to optimize revenue, conversion, engagement, and product discovery.
• Partner with UX/Product, Marketing, Creative, Analytics, and Technology teams to support enhancements that improve engagement and business performance.

Skills

eCommerce merchandising

People management

Category management

Data-driven decision making

Cross-functional collaboration

Communication

Education

BA/BS degree

Job description

Williams-Sonoma, Inc. (West Elm) is seeking a Manager of Site Merchandising to elevate the customer site experience and drive revenue for Casual Seating and Lighting. You will use data and cross-functional input to identify opportunities, manage campaigns, and optimize product discovery.

Based in the Dumbo office, the role supports on-site Mondays through Thursdays with Fridays optional. The team collaborates with Merchandising, Planning, Marketing, Creative, UX/Product, Analytics, Technology,