Site Manager: Own the Site, Lead Teams & Service

Whistle Express Car Wash; Mount Pleasant (SC); On-site; USD 60,000 - 83,000; Full time

Job summary

Whistle Express Car Wash in Mount Pleasant, SC seeks a Site Manager to lead daily operations, develop the team, ensure guest satisfaction, and uphold safety and quality standards. You will own day-to-day site results, coach leaders, and drive membership and service initiatives.

As the senior on-site leader, you will recruit and retain staff, monitor KPIs, manage expenses, and align with the Market Director to grow the business while maintaining a welcoming, service-oriented culture.

Qualifications

• Proven leadership in fast-paced service environments.
• Strong communication and coaching abilities.
• Experience improving guest satisfaction and team performance.

Responsibilities

• Lead and develop the on-site team including Assistant Site Manager and Shift Leads.
• Own site operations, safety, quality, and throughput metrics.
• Drive membership growth, promotions, and service upselling.
• Ensure health, safety, and brand standards across the site.
• Monitor KPIs and adjust staffing and workflows to meet targets.

Skills

Leadership

Customer service

Communication

People development

Operations

Safety compliance

Sales/upselling

Education

Bachelor's degree preferred

Job description

Whistle Express Car Wash in Mount Pleasant, SC seeks a Site Manager to lead daily operations, develop the team, ensure guest satisfaction, and uphold safety and quality standards. You will own day-to-day site results, coach leaders, and drive membership and service initiatives.

As the senior on-site leader, you will recruit and retain staff, monitor KPIs, manage expenses, and align with the Market Director to grow the business while maintaining a welcoming, service-oriented culture.