Site Manager: Lead Teams, Elevate Guest Experience

Whistle Express Car Wash; Canton (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Whistle Express Car Wash, located in Canton, OH, seeks a Site Manager to own the on-site operations, people, and guest experience. You will lead the team, set standards, and ensure the site runs smoothly every day, building a culture guests and employees want to return to.

You will develop leaders, partner with the Market Director above you, and drive sales, safety, and quality while delivering results that matter to guests and the operation.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.

Responsibilities

• Lead and develop the team, recruiting, training, and performance managing all staff.
• Deliver an exceptional customer experience and coach on service engagement.
• Oversee site operations, equipment, safety, and preventive maintenance.
• Drive sales, profitability, and site-level targets.
• Ensure safety, compliance, and brand standards across the site.

Skills

Strong customer service mindset

Leadership

People management

Outdoor operations

Problem solving

Communication skills

Job description

Whistle Express Car Wash, located in Canton, OH, seeks a Site Manager to own the on-site operations, people, and guest experience. You will lead the team, set standards, and ensure the site runs smoothly every day, building a culture guests and employees want to return to.

You will develop leaders, partner with the Market Director above you, and drive sales, safety, and quality while delivering results that matter to guests and the operation.