Assistant Site Manager: Lead Teams & Guest Experience

Whistle Express Car Wash; Canton (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Whistle Express Car Wash in Canton, OH is seeking an Assistant Site Manager to partner with the Site Manager to keep the operation running at full speed, develop the team, own the guest experience, and solve problems in real time.

You will lead onboarding, guide scheduling, promote unlimited wash memberships, and help uphold safety and quality standards in a fast-paced, outdoor environment.

This role rewards ownership of outcomes, not just tasks, with room to grow into site leadership.

Qualifications

• Onboarding new team members and coaching to company standards.
• Ability to guide scheduling and shift management.
• Experience leading a team to deliver guest experiences.

Responsibilities

• Develop and support team members to meet site standards and values.
• Greet customers and handle questions about services, promotions, and memberships.
• Promote memberships and additional services to increase engagement and revenue.
• Monitor daily operations and equipment, escalating issues as needed.
• Assist with promotions, tracking sales, and contributing to site goals.

Skills

People development

Leadership

Customer service

Problem solving

Operations management

Job description

Whistle Express Car Wash in Canton, OH is seeking an Assistant Site Manager to partner with the Site Manager to keep the operation running at full speed, develop the team, own the guest experience, and solve problems in real time.

You will lead onboarding, guide scheduling, promote unlimited wash memberships, and help uphold safety and quality standards in a fast-paced, outdoor environment.

This role rewards ownership of outcomes, not just tasks, with room to grow into site leadership.