Site Manager | Lead a Fast-Growth Car Wash Team

Express Wash Concepts LLC; Miamisburg (OH); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive pay + bonus opportunities

Health care benefits: Medical, Vision,

401k with up to 4% company match

Paid vacation

Uniforms provided

Educational reimbursement

Unlimited Wash Club membership

50% off retail items

Job summary

Express Wash Concepts LLC is looking for a Site Manager in Dayton, OH to lead customer service, drive sales, and ensure the site runs smoothly. The role includes coaching staff, managing labor budgets, and maintaining high standards of wash operations.

You will oversee scheduling, training, inventory, and performance reviews, with opportunities to advance within the company. A strong focus on safety, teamwork, and guest experience is essential.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 2-5 years of leadership experience, preferably in a customer-facing or operational role.
• At least 2 years of customer service experience with proven de-escalation and conflict resolution skills.

Responsibilities

• Create and maintain a customer service culture; main contact for customer service issues and sales goals.
• Motivate employees and carry out site goals; monitor and achieve sales and customer satisfaction targets.
• Maintain wash equipment, facilities, and staffing at high quality; ensure smooth daily operations.

Skills

Leadership

Customer service

Communication

Conflict resolution

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Express Wash Concepts LLC is looking for a Site Manager in Dayton, OH to lead customer service, drive sales, and ensure the site runs smoothly. The role includes coaching staff, managing labor budgets, and maintaining high standards of wash operations.

You will oversee scheduling, training, inventory, and performance reviews, with opportunities to advance within the company. A strong focus on safety, teamwork, and guest experience is essential.