Car Wash Site Manager - Growth & Ops Leader

Express Wash Concepts; South Dayton (OH); In loco; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care benefits

401k with company match

Paid vacation

Uniforms provided

Educational reimbursement

Unlimited Wash Club membership

Descrizione del lavoro

Express Wash Concepts is seeking a Site Manager to lead our Flying Ace Express Car Wash location in Dayton, OH. You will be the main contact for customer issues, drive sales goals, and educate customers on unlimited wash club benefits.

You’ll maintain site operations, train staff, and manage scheduling to ensure top service and quality. Ideal candidates have 2–5 years of leadership and 2+ years in customer service, with strong communication and conflict-resolution skills.

Competenze

• High school diploma or equivalent required; an associate or bachelor's degree is preferred.
• Minimum 2–5 years of leadership experience in a customer-facing or operational role.
• At least 2 years of customer service experience with de-escalation skills.
• Ability to work flexible hours, including weekends and holidays.
• Must be able to close the site one night per week.

Mansioni

• Lead a team to maintain a customer service culture and achieve sales goals.
• Educate on unlimited wash club benefits and monitor site performance.
• Maintain wash equipment, facilities, and staffing at high quality.
• Recruit, train, and onboard new team members; manage scheduling and labor budgets.
• Oversee inventory, place orders, and conduct regular team performance reviews.

Conoscenze

Leadership

Customer service

Communication

De-escalation

Formazione

High school diploma or equivalent

Associate or bachelor’s degree preferred

Strumenti

POS systems

Microsoft Office

Google Workspace

Descrizione del lavoro

Express Wash Concepts is seeking a Site Manager to lead our Flying Ace Express Car Wash location in Dayton, OH. You will be the main contact for customer issues, drive sales goals, and educate customers on unlimited wash club benefits.

You’ll maintain site operations, train staff, and manage scheduling to ensure top service and quality. Ideal candidates have 2–5 years of leadership and 2+ years in customer service, with strong communication and conflict-resolution skills.