Site Manager, Car Wash Operations & Team Growth

Express Wash Concepts; Beavercreek (OH); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Paid vacation

Uniforms provided

Educational reimbursement

Job summary

Express Wash Concepts seeks a Site Manager at our Beavercreek, OH location to lead daily operations and champion outstanding customer service. The role includes achieving sales goals, maintaining wash facility quality, and coaching a team to deliver exceptional service.

You will coordinate staffing, training, and scheduling while ensuring compliance with company policies and safety standards. A strong leader with 2–5 years in a customer-facing or operational role is ideal.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Minimum 2–5 years of leadership experience, preferably in a customer-facing or operational role.
• At least 2 years of customer service experience with proven de-escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and leadership abilities with a focus on motivating teams.

Responsibilities

• Hold your team to a high standard by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention.
• Ensure all aspects of the wash - equipment, facilities, and staffing - are maintained at the highest level of quality.
• Maintain in-depth knowledge of wash equipment and the entire wash process to ensure smooth daily operations.
• Assist with recruiting, training, and onboarding new Team Members.
• Manage site scheduling and labor budgets effectively.
• Conduct regular team performance reviews to ensure alignment with company policies and procedures.
• Oversee inventory management and place orders efficiently to support site needs.
• Directly oversees and manages all employees at the site, ensuring accountability, engagement, and performance excellence.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Communication

Team motivation

Conflict resolution

Education

High school diploma

Associate or bachelor's degree preferred

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Express Wash Concepts seeks a Site Manager at our Beavercreek, OH location to lead daily operations and champion outstanding customer service. The role includes achieving sales goals, maintaining wash facility quality, and coaching a team to deliver exceptional service.

You will coordinate staffing, training, and scheduling while ensuring compliance with company policies and safety standards. A strong leader with 2–5 years in a customer-facing or operational role is ideal.