Site Manager

final mile; Tyler (TX); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account

Employee Assistance Program

Life & AD&D Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Job summary

final mile is seeking a site manager responsible for customer satisfaction and profitability within the Tyler location, ensuring safety and compliance with DOT regulations while meeting company objectives. The role oversees employees, equipment, and customers, enforcing all policies and providing leadership for a range of operational tasks.

Key duties include ensuring on-time loads, resolving issues, staff development, route optimization, and adherence to safety protocols; regular safety

Qualifications

• Transportation experience required.
• 4 Year degree in Supply Chain or 5 years in Transportation management, managing Class A drivers and DOT regulations.

Responsibilities

• Ensure safety policies and compliance are followed across all staff and operations.
• Oversee staffing, hiring, training, and development of associates at the site.
• Manage route efficiency, customer service, and billing/activity review with the billing department.
• Audit DOT logs, hours of service, and safety records; drive improvements in safety performance.
• Lead monthly safety checks and tailgate meetings; enforce company policies and regulatory requirements.

Skills

Transportation management

People management

Education

Bachelor's degree in Supply Chain

Job description

This position is responsible for customer satisfaction and company profitability within the managed location while meeting company goals for Safety & Compliance, Customer Service, Financials and annual objectives. Manager requires excellent customer relation and communication skills in conjunction with the ability to develop and implement safety and compliance objectives. The Manager is responsible for all employees, equipment and customers at the assigned site, enforcing company policies including state, federal and DOT laws and regulations.

Essential Job Functions:

• Focus on Safety, Service, Cost, Professionalism and Respect
• Ensure that all loads are delivered on time. Investigate and resolve all complaints, questions and problems
• Enforce rules and apply policies fairly and consistently
• Build a strong work relationship with employees and customers
• Inform employees of departmental and company-wide initiatives and goals
• Manage day to day customer needs including route efficiency and providing continuous customer innovation
• Ensure all company safety policies are understood and enforced. Maintain safety training through safety bulletins and monthly tailgate meetings
• Perform Monthly IIPP Yard and Office Safety Checklists and report them to Safety Department
• Ensure that all Hours of Service regulations, DOT / State regulations, and company safety policies are adhered to
• Ensure DOT Paper-logs and/or E-Logs are audited and correct
• Ensure all assigned tractor and trailers are PM/BIT inspected with intime lines
• Ensure that all assigned equipmentarecurrent on preventative maintenance
• Record all collisions, injuries, and equipment damages on the safety register in a timely manner
• Ensure all preventable damages are charged to the responsible party
• Daily audit of all fuel purchases
• Interview, hire, and train all team members driving or non-driving
• Provide guidance and development for all associates within their assigned site
• Apply Progressive Discipline
• Process Terminations according to Company policy - obtaining Regional and HR approval
• Process annual reviews and potential compensation increases
• Employee time off: Review, approve and all absences including track sick leave, w/c leave, FMLA, vacations,etc.
• Maintain adequate staffing - continually mentor, motivate and develop staff
• Ongoing training of personnel to ensure they understand and execute the company’s commitment to both employees and customers
• Review billing and payroll daily as it is completed by the billing department
• Review, audit and approve weekly invoice after it is completed by the billing department and submit final invoice for customer
• Submit all expense reports for approval
• Submit weekly approved payroll-Research, verify and process any pay adjustments in a timely manner
• Continuous improvements to customers business and providing added value
• Process reviews for improvements such as route efficiency, fuel reduction, backhaul potential, asset sharing etc.
• Project Team assistance with Startup accounts
• Training new Managers for similar account types

Minimum Qualifications:

• Transportation experience required
• 4 Year degree in Supply Chain or 5 years in Transportation management, managing Class A drivers and DOT regulations

Salary Range: Up to $80,000/year base salary plus eligibility for additional bonus program

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits

We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays