Site Manager

RiseMe; Tyler (TX); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

Employee Assistance Program

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

RiseMe is hiring a Manager to optimize safety, service and profitability at the Tyler location. You will oversee all employees, equipment and customers while enforcing DOT regulations and company policies. The role emphasizes customer service, route efficiency and safety training to meet annual objectives.

Requirements include a 4 year degree in supply chain or 5 years in transportation management with Class A driver oversight. Competitive base salary plus bonus program is offered.

Qualifications

• Must have transportation experience and knowledge of DOT regulations.
• Proven ability to manage staff, customers, and equipment.
• Strong communication and leadership skills.

Responsibilities

• Focus on Safety, Service, Cost, Professionalism and Respect.
• Ensure loads are delivered on time; investigate complaints.
• Enforce policies fairly and consistently; communicate goals.
• Build strong relationships with employees and customers.
• Inform staff of departmental and company-wide initiatives and goals.
• Manage day-to-day customer needs including route efficiency and innovation.
• Ensure safety policies are understood and enforced; maintain training.
• Review payroll and billing; process pay adjustments in a timely manner.
• Provide guidance and development for associates; apply progressive discipline.
• Handle terminations with HR approval; conduct annual reviews.

Skills

Transportation experience

People management

Customer service

Policy enforcement

Education

4 Year degree in Supply Chain

Job description

This position is responsible for customer satisfaction and company profitability within the managed location while meeting company goals for Safety & Compliance, Customer Service, Financials and annual objectives. Manager requires excellent customer relation and communication skills in conjunction with the ability to develop and implement safety and compliance objectives. The Manager is responsible for all employees, equipment and customers at the assigned site, enforcing company policies including state, federal and DOT laws and regulations.

Essential Job Functions:

• Focus on Safety, Service, Cost, Professionalism and Respect
• Ensure that all loads are delivered on time. Investigate and resolve all complaints, questions and problems
• Enforce rules and apply policies fairly and consistently
• Build a strong work relationship with employees and customers
• Inform employees of departmental and company-wide initiatives and goals
• Manage day to day customer needs including route efficiency and providing continuous customer innovation
• Ensure all company safety policies are understood and enforced. Maintain safety training through safety bulletins and monthly tailgate meetings
• Perform Monthly IIPP Yard and Office Safety Checklists and report them to Safety Department
• Ensure that all Hours of Service regulations, DOT / State regulations, and company safety policies are adhered to
• Ensure DOT Paper-logs and/or E-Logs are audited and correct
• Ensure all assigned tractor and trailers are PM/BIT inspected with intime lines
• Ensure that all assigned equipmentarecurrent on preventative maintenance
• Record all collisions, injuries, and equipment damages on the safety register in a timely manner
• Ensure all preventable damages are charged to the responsible party
• Daily audit of all fuel purchases
• Interview, hire, and train all team members driving or non-driving
• Provide guidance and development for all associates within their assigned site
• Apply Progressive Discipline
• Process Terminations according to Company policy - obtaining Regional and HR approval
• Process annual reviews and potential compensation increases
• Employee time off: Review, approve and all absences including track sick leave, w/c leave, FMLA, vacations,etc.
• Maintain adequate staffing - continually mentor, motivate and develop staff
• Ongoing training of personnel to ensure they understand and execute the company’s commitment to both employees and customers
• Review billing and payroll daily as it is completed by the billing department
• Review, audit and approve weekly invoice after it is completed by the billing department and submit final invoice for customer
• Submit all expense reports for approval
• Submit weekly approved payroll-Research, verify and process any pay adjustments in a timely manner
• Continuous improvements to customers business and providing added value
• Process reviews for improvements such as route efficiency, fuel reduction, backhaul potential, asset sharing etc.
• Project Team assistance with Startup accounts
• Training new Managers for similar account types

Minimum Qualifications:

• Transportation experience required
• 4 Year degree in Supply Chain or 5 years in Transportation management, managing Class A drivers and DOT regulations

Salary Range: Up to $80,000/year base salary plus eligibility for additional bonus program

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits

We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays