Site Manager

Apex Service Partners, LLC; Kokomo (IN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Leadership development and career Adv.

Bonus opportunity

Job summary

Apex Service Partners, LLC seeks an experienced Site Manager to lead its HVAC, plumbing, and electrical operations in the Kokomo area. You will build high-performing teams, drive safety, efficiency, and profitability, and execute growth plans with market leadership.

You will mentor department leaders, supervise daily activities, manage budgets, monitor metrics, and ensure top-notch customer service. This hands-on role requires 5+ years of home-service leadership and a track record of scaling

Qualifications

• 5+ years of leadership experience overseeing home service operations and field teams
• Proven ability to lead teams, develop talent, and create accountability
• Strong operational and business acumen with experience driving performance and profitability
• Experience managing key business metrics and making data-driven decisions
• Demonstrated success managing budgets, controlling costs, and improving operational results
• Ability to influence, coach, and motivate employees at all levels of the organization
• Strong communication, problem-solving, and decision-making skills
• Experience leading through growth, change, and organizational development initiatives
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to balance strategic thinking with hands-on operational leadership

Responsibilities

• Provide leadership and oversight for the daily operations of the HVAC, Plumbing, and Electrical business
• Lead, coach, and develop department leaders and frontline team members to drive accountability, engagement, and performance
• Work closely with the Market Area President and leadership team to support long-term market expansion plans
• Drive performance across key business metrics including revenue, profitability, productivity, customer satisfaction, and employee retention
• Support budgeting, cost management, workforce planning, and resource allocation efforts
• Monitor business performance and identify opportunities to improve operational efficiency and financial results
• Foster a culture centered on safety, customer service, accountability, and continuous improvement
• Support recruiting, onboarding, and talent development initiatives to build a strong leadership pipeline
• Partner with department leaders to resolve operational challenges and remove barriers to success
• Ensure compliance with company policies, procedures, and safety standards
• Serve as a key leader within the organization and help drive execution of the company's strategic objectives

Skills

Leadership

Team development

Operational excellence

Data-driven decisions

Budgeting & cost control

Communication

Problem solving

Strategic thinking

Customer service

Safety culture

Tools

ServiceTitan

Job description

Overview

We are seeking an experienced Site Manager to lead our growing HVAC, Plumbing, and Electrical operation throughout the Greater Kokomo area. This role is responsible for overseeing the day-to-day performance of the business, developing high-performing teams, driving operational excellence, and helping execute the market's growth strategy.

The Site Manager will work closely with market leadership, including the Market Area President, to support the continued growth and expansion of our residential service presence across the Kokomo market. This is an excellent opportunity for a proven leader who thrives in a fast-paced environment and enjoys building teams, improving processes, and delivering strong business results.

What You'll Do

• Provide leadership and oversight for the daily operations of the HVAC, Plumbing, and Electrical business
• Lead, coach, and develop department leaders and frontline team members to drive accountability, engagement, and performance
• Work closely with the Market Area President and leadership team to support long-term market expansion plans
• Drive performance across key business metrics including revenue, profitability, productivity, customer satisfaction, and employee retention
• Support budgeting, cost management, workforce planning, and resource allocation efforts
• Monitor business performance and identify opportunities to improve operational efficiency and financial results
• Foster a culture centered on safety, customer service, accountability, and continuous improvement
• Support recruiting, onboarding, and talent development initiatives to build a strong leadership pipeline
• Partner with department leaders to resolve operational challenges and remove barriers to success
• Ensure compliance with company policies, procedures, and safety standards
• Serve as a key leader within the organization and help drive execution of the company's strategic objectives

What We're Looking For

• 5+ years of leadership experience overseeing home service operations and field teams
• Proven ability to lead teams, develop talent, and create accountability
• Strong operational and business acumen with experience driving performance and profitability
• Experience managing key business metrics and making data-driven decisions
• Demonstrated success managing budgets, controlling costs, and improving operational results
• Ability to effectively influence, coach, and motivate employees at all levels of the organization
• Strong communication, problem-solving, and decision-making skills
• Experience leading through growth, change, and organizational development initiatives
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to balance strategic thinking with hands-on operational leadership

Preferred Qualifications

• Home services industry experience, including HVAC, Plumbing, Electrical, Construction, Restoration, or other field-service environments
• Experience with P&L ownership or direct responsibility for business performance
• Multi-department or multi-location leadership experience
• ServiceTitan or similar field service software experience
• Proven track record of improving operational performance and scaling teams
• Experience partnering closely with senior leadership on growth initiatives

Compensation & Benefits

• $75,000 - $100,000 base salary
• Performance-based bonus opportunity with target total earnings up to $150,000
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Leadership development and career advancement opportunities
• Opportunity to play a key role in a growing and expanding market

If you're a hands-on leader who enjoys building teams, improving operations, and making a meaningful impact on a growing business, we'd love to hear from you.

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees and applicants.