Site Leader: Ops, Team & Customer Experience

Spotless Brands; Morristown (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Spotless Brands in Morristown, TN, seeks a Site Manager to oversee daily operations, deliver a safe, high-quality car wash experience, and drive on-site profitability.

You will lead and develop the team, ensure compliance with SOPs and safety, manage scheduling and payroll, and partner with the District Manager on performance improvements.

This on-site leadership role requires strong communication, problem-solving, and a customer-first mindset in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent required; degree preferred.
• Minimum of 1 year progressive leadership experience preferred.
• Must be 18+ and able to pass background checks.
• Must meet all required certification and regulatory compliance standards applicable to the role.

Responsibilities

• Lead day-to-day operations to ensure safe, high-quality car wash experience.
• Maintain SOPs, safety protocols, operational audits, and service standards.
• Ensure site profitability and manage labor scheduling and payroll data.
• Provide timely updates and reporting to District Manager and leadership.

Skills

Leadership

Team-building

Communication

Mechanical aptitude

Time management

MS Excel

Education

High School Diploma

Bachelor's degree preferred

Tools

Point-of-Sale systems

MS Excel

Job description

Spotless Brands in Morristown, TN, seeks a Site Manager to oversee daily operations, deliver a safe, high-quality car wash experience, and drive on-site profitability.

You will lead and develop the team, ensure compliance with SOPs and safety, manage scheduling and payroll, and partner with the District Manager on performance improvements.

This on-site leadership role requires strong communication, problem-solving, and a customer-first mindset in a fast-paced retail environment.