Site Leader in Training: Build Teams, Elevate Experience

Express Wash Operations LLC; Twinsburg (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager and keep the operation running smoothly. You will develop the team, own the guest experience, and resolve issues in real time in a fast-paced, outdoor setting.

Ideal candidates bring prior supervisory experience, a passion for customer service, and a proven ability to drive results. This role emphasizes ownership, accountability, and collaborative leadership to elevate site performance.

Qualifications

• Experience leading teams in a high-velocity environment.
• Ability to onboard and develop staff to meet site standards.
• Proven track record of owning outcomes and driving results.

Responsibilities

• Assist in developing and coaching team members to deliver exceptional guest experiences.
• Manage scheduling and staffing to maintain adequate coverage and fair workload.
• Ensure safety, cleanliness, and operational excellence at the site.
• Support promotions, memberships, and upsell opportunities to drive revenue.
• Identify issues quickly and propose practical improvements to daily operations.

Skills

People leadership

Operational management

Customer service

Team development

Sales support

Tools

POS system

Job description

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager and keep the operation running smoothly. You will develop the team, own the guest experience, and resolve issues in real time in a fast-paced, outdoor setting.

Ideal candidates bring prior supervisory experience, a passion for customer service, and a proven ability to drive results. This role emphasizes ownership, accountability, and collaborative leadership to elevate site performance.