Site Lead - Enterprise Knowledge Management (EKM)

Kentro Estelle iLab; Jacksonville (NC); On-site; USD 110,000 - 175,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401(k) with employer match

Education reimbursement

Job summary

Kentro Estelle iLab seeks an experienced Site Lead in Jacksonville, NC, to support the U.S. Special Operations Command (USSOCOM). You will manage contract execution, engage stakeholders, and drive knowledge management across various military and civilian organizations.

This role necessitates strong leadership as you facilitate collaboration, monitor performance, and ensure compliance with requirements. Ideal candidates will have a relevant bachelor's degree, experience in complex federal environments, and excellent communication skills. A variety of benefits, including educational reimbursement, are included.

Qualifications

• Bachelor's degree and/or equivalent combination of education, military service, and professional experience.
• Experience supporting Department of Defense environments.
• Demonstrated leadership experience in coordinating teams.

Responsibilities

• Serve as the primary on-site point of contact.
• Coordinate day-to-day execution of contract activities.
• Build relationships with military and civilian personnel.

Skills

Leadership

Communication skills

Knowledge Management

Facilitation

Agile methodology

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

SharePoint

Job description

Overview

Kentro is seeking an experienced Site Lead to support a large‑scale Enterprise Knowledge Management (EKM) program for U.S. Special Operations Command (USSOCOM), supporting NSWC at the Naval Amphibious Base.

The Site Lead serves as the primary on‑site representative responsible for coordinating contract execution, engaging stakeholders, supporting knowledge management initiatives, and ensuring successful delivery of program objectives. This position requires a collaborative leader capable of working across military, government, civilian, and contractor organizations within a dynamic operational environment.

The successful candidate will work closely with customer leadership, functional stakeholders, and geographically dispersed teams to promote information sharing, organizational collaboration, governance, and mission effectiveness across the Special Operations enterprise.

Location: Onsite - Camp Lejeune, Jacksonville, NC

Compensation Range: $110,000‑175,000/annually. Factors influencing pay include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

Responsibilities

• Serve as the primary on-site point of contact for the assigned customer organization.
• Coordinate day‑to‑day execution of contract activities and support delivery of program objectives.
• Build and maintain effective working relationships with military, government, civilian, and contractor personnel.
• Support implementation and sustainment of enterprise knowledge management strategies, processes, and governance initiatives.
• Facilitate collaboration, information sharing, and stakeholder engagement across the organization.
• Coordinate meetings, working groups, training events, and customer engagements.
• Monitor performance, identify risks and issues, and support development of mitigation strategies.
• Prepare and deliver reports, briefings, status updates, and other program documentation.
• Support organizational change, process improvement, and continuous improvement initiatives.
• Ensure compliance with contract requirements, security requirements, and organizational policies.

Qualifications

• Bachelor's degree and/or equivalent combination of education, military service, and professional experience.
• Experience supporting Department of Defense, Combatant Command, Service Component, Special Operations, Joint, or other complex federal environments.
• Demonstrated leadership experience coordinating teams, stakeholders, and mission activities.
• Strong written, verbal, and interpersonal communication skills.
• Experience facilitating meetings, developing reports, and interacting with senior leaders.
• Ability to work independently in fast‑paced and dynamic operational environments.
• Experience supporting Knowledge Management, Information Management, Program Management, Organizational Change Management, Collaboration Technologies, or related mission support functions.
• Experience supporting USSOCOM, Theater Special Operations Commands (TSOCs), Service Components, Combatant Commands, or Joint organizations.
• Familiarity with Microsoft 365, SharePoint, collaboration platforms, workflow modernization, or information‑sharing environments.
• Agile, ITIL, or similar professional certifications.

Clearance Requirement

• Must hold at minimum Active Secret (Top Secret with SCI eligibility preferred)
• Must be a US Citizen

Benefits

We offer a competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401(k) with employer match, discount perks, rewards, and more. Education reimbursement is available for certifications, degrees, or professional development.

Equal Opportunity

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

Protected veterans are encouraged to self‑identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact employment eligibility.