Site Lead - Enterprise Knowledge Management (EKM)

Kentro Estelle iLab; Fayetteville (NC); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401k with employer match

Job summary

Kentro Estelle iLab is looking for an experienced Site Lead to support the U.S. Special Operations Command at Naval Amphibious Base. This role involves coordinating contract execution, engaging stakeholders, and ensuring successful project delivery. The ideal candidate will have demonstrated leadership experience and strong communication skills.

The position requires a Bachelor's degree and experience in Department of Defense environments. We offer competitive benefits and opportunities for professional development.

This is an on-site position based in Fayetteville, NC.

Qualifications

• Experience in Department of Defense or complex federal environments.
• Proven ability to coordinate teams and stakeholders.
• Strong written and verbal communication skills.

Responsibilities

• Serve as primary contact for the customer organization.
• Coordinate execution of contract activities.
• Build relationships with military and civilian personnel.

Skills

Leadership

Communication

Knowledge Management

Program Management

Facilitation

Education

Bachelor's degree or equivalent experience

Tools

Microsoft 365

SharePoint

Job description

Overview

We are seeking an experienced Site Lead to support a large-scale Enterprise Knowledge Management (EKM) program for U.S. Special Operations Command (USSOCOM) at Naval Amphibious Base. The Site Lead serves as the primary on-site representative responsible for coordinating contract execution, engaging stakeholders, supporting knowledge management initiatives, and ensuring successful delivery of program objectives. This position requires a collaborative leader capable of working across military, government, civilian, and contractor organizations within a dynamic operational environment.

Location: Onsite - Ft Bragg, Fayetteville, NC

Responsibilities

• Serve as the primary on-site point of contact for the assigned customer organization.
• Coordinate day-to-day execution of contract activities and support delivery of program objectives.
• Build and maintain effective working relationships with military, government civilian, and contractor personnel.
• Support implementation and sustainment of enterprise knowledge management strategies, processes, and governance initiatives.
• Facilitate collaboration, information sharing, and stakeholder engagement across the organization.
• Coordinate meetings, working groups, training events, and customer engagements.
• Monitor performance, identify risks and issues, and support development of mitigation strategies.
• Prepare and deliver reports, briefings, status updates, and other program documentation.
• Support organizational change, process improvement, and continuous improvement initiatives.
• Ensure compliance with contract requirements, security requirements, and organizational policies.

Qualifications

• Bachelor's degree and/or equivalent combination of education, military service, and professional experience.
• Experience supporting Department of Defense, Combatant Command, Service Component, Special Operations, Joint, or other complex federal environments.
• Demonstrated leadership experience coordinating teams, stakeholders, and mission activities.
• Strong written, verbal, and interpersonal communication skills.
• Experience facilitating meetings, developing reports, and interacting with senior leaders.
• Ability to work independently in fast‑paced and dynamic operational environments.
• Experience supporting Knowledge Management, Information Management, Program Management, Organizational Change Management, Collaboration Technologies, or related mission support functions.
• Experience supporting USSOCOM, Theater Special Operations Commands (TSOCs), Service Components, Combatant Commands, or Joint organizations.
• Familiarity with Microsoft 365, SharePoint, collaboration platforms, workflow modernization, or information‑sharing environments.
• Agile, ITIL, or similar professional certifications.

Clearance Requirement

• Must hold at minimum Active Secret (Top Secret with SCI eligibility preferred)
• Must be a US Citizen

Benefits

We offer a competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k with employer match, discount perks, rewards, and more. Employees are eligible for education reimbursement for certifications, degrees, or professional development. We invest in our employees’ growth and support continuous professional development.

We also host a variety of social and wellness events and support community engagement through charitable activities.

Commitment to Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We encourage protected veterans to self‑identify during the application process. This information is confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. If you need to discuss reasonable accommodations, please contact us.