Site Lead (AM Shift)

Mercy House; Huntington Beach (CA); Sur place; USD 29 000 - 40 000; Plein temps

Résumé du poste

Mercy House in Huntington Beach, CA is seeking a Site Lead for the Emergency Shelter Program. You will oversee daily shelter operations, supervise staff, coordinate client activities, and maintain a safe, client-centered environment.

The role requires crisis intervention, volunteer coordination, supply management, and participation in training and meetings. This is a full-time, non-exempt position with a 6:30am–3:00pm schedule Tuesday through Saturday.

Qualifications

• Must have tolerance for individuals with urgent multiple case management and health needs.
• Client-focused, trauma-informed, housing-centered shelter approach.
• Ability to perform crisis intervention as needed.
• Experience in shelter work is preferred but not required.
• Clear verbal and written communication with diverse populations.

Responsabilités

• Oversee shelter staff, security, and client activities.
• Coordinate and supervise shelter services while on duty.
• Assist in coordinating volunteers and support services.
• Manage supplies and facility needs; assist with admin tasks and reporting.
• Attend training/workshops and participate in staff meetings.

Description du poste

Mission Statement: \"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.\"Job Summary: The Site Lead is responsible for overseeing daily operations at the Emergency Shelter Program, including managing shelter staff, client activities, and services while ensuring a safe, client-centered environment. This position involves crisis intervention, staff support, coordinating volunteers, and maintaining facility organization. The Site Lead also assists with administrative tasks, such as supply coordination and reporting, and participates in training and staff meetings.Essential Duties and Responsibilities:ShelterAssist in the implementation of all shelter activities to ensure quality delivery of services.Oversee all shelter staff, security, and client activitiesOversee distribution of services and all program services while on dutyAssist in the coordination of volunteers and support servicesOversee the organization of supplies and facility’s needsManagementSupport shelter staff during designated shiftsAssist in various aspects of staff’s dutiesAssist in coordinating and managing special group events and holiday eventsProvide crisis/conflict interventionCommunicate any staff or shelter issues to Program ManagerAdministrationCoordinate supply and service needsAssist with securing necessary resourcesAssist with record keeping and reportingMiscellaneousAttend staff meetings and training workshops as neededAssist with general duties (stocking supplies, copies, fax, phone calls, etc.)Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publicationsPerform ad hoc projects as appointed by Supervisor-Status: Full-Time, Non-ExemptPay: $25.00 / hourSchedule: Tuesday - Saturday: 6:30am - 3:00pm | Sunday - Monday: OFFRequirements:ExperiencePossess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needsEnsure a client-focused, trauma-informed, and housing-focused shelter approachAbility to perform crisis intervention as neededPrevious shelter experience is preferred but not requiredGeneralAbility to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with othersDependability, responsibility, and the ability to communicate effectively and respectfullyFluency in Spanish is of significant valuePhysical RequirementsAbility to lift, bend, push, and pull up to 50 poundsProlonged periods of standing and the ability to work in a fast-paced environment-Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.