Safety Specialist

Paycom - ATS; Huntington Beach (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Mercy House in Huntington Beach is seeking a Safety Specialist to support the Emergency Shelter Program during evening shifts. You will assist with shelter setup, maintain a safe, welcoming environment, and support with crowd control and crisis intervention.

The role emphasizes a client-focused, trauma-informed housing approach and requires the ability to engage with diverse guests while coordinating with drivers and shelter staff.

Qualifications

• Must support a trauma-informed, client-focused housing approach.
• Ability to supervise crowds while preserving dignity.
• Experience in shelter operations and safety support.
• Spanish language skills are highly valued.

Responsibilities

• Assist with shelter setup and maintenance.
• Maintain a safe, client-focused environment for guests.
• Assist with crowd control and crisis intervention.
• Keep detailed daily summaries and logs; assist with admin duties.
• Support guest services and program activities when needed.
• Complete perimeter checks and firewatch duties.

Skills

Trauma-informed shelter approach

Crowd control

Crisis intervention

Spanish language proficiency

Tools

Microsoft Word

Outlook

Job description

Mission Statement: \"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.\"Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key responsibilities include assisting with shelter setup, maintaining the safety of the facility, and assisting with crowd control and crisis intervention. The ability to ensure a client-focused, trauma-informed housing approach are required.Essential Duties and Responsibilities:Shelter SupportGoal: Ensure a safe and client-focused environment for guests to quickly end their homelessnessAssist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of servicesEncourage and discuss progress toward housing with shelter guestsAssist with shelter setup and maintenanceAssist with general cleanliness and safety of facility including emptying trash cans and clean-upAssist with receiving and verifying orders from vendors, completing tally sheetsAssist in the organization of supplies and facilities needsMaintain a safe and functional shelter facility by providing traffic control and gate servicePerform basic searches of persons or their propertyDemonstrate responsibility during perimeter checks and firewatch dutiesProvide client engagement support to drivers during shuttle service ride-alongsAdministrationGoal: Oversee administrative duties that support program servicesAssist with keeping detailed daily summary sheetsAssist with record keeping and reportingAssist with keeping perimeter check logs and firewatch dutiesMiscellaneousAssist with guest services and program activities if necessaryComplete ad hoc projects as appointed by Supervisor-Status: Full-Time, Non-ExemptPay: $22.00/hourSchedule: Thursday-Monday: 3:00pm - 11:00pm | Tuesday/Wednesday: OFFRequirements:ExperiencePossess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needsEnsure a client-focused, trauma-informed, and housing-focused shelter approachAbility to direct and professionally control crowds while preserving their right to personal dignityAbility to work in sync with licensed third-party security officer teamKnowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serveGeneralAbility to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with othersA flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needsDetail-oriented and computer proficiency in Microsoft Word and OutlookSelf-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibilityFluency in Spanish is of significant valuePhysical RequirementsEnter units with program staff as neededAnswer and respond to phone queriesProlonged periods of standingAbility to lift, bend, push, and pull up to 50 pounds-Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.