Site Lead (5444)

Mercy House; Oxnard (CA); On-site; USD 27,844 - 39,657; Full time

Benefits offered by this job

100% medical coverage of base tier monthly premium

Voluntary dental and vision insurance

Paid Time Off

403(b) savings plan with up to 3% company matching

Paid on-the-job training

Referral bonus program

Opportunities for career growth

Job summary

Mercy House is seeking a Site Lead to supervise operations at the Emergency Shelter Program in Oxnard, CA. This full-time position requires overseeing staff and ensuring quality service delivery while maintaining a safe environment.

The ideal candidate will have a background in crisis intervention and a client-focused approach. Opportunities for career growth and comprehensive benefits are offered, including medical coverage and flexible spending accounts.

Qualifications

• Previous shelter experience is preferred but not required.
• Ability to work effectively with a diverse population.
• Must be capable of lifting up to 50 pounds.

Responsibilities

• Oversee daily operations at the Emergency Shelter Program.
• Manage shelter staff, client activities, and services.
• Ensure a safe, client-centered environment.

Skills

Crisis intervention

Client-focused approach

Dependability

Effective communication

Fluency in Spanish

Job description

Job Details

Job Location: Oxnard, CA 93030
Position Type: Full Time
Education Level: Not Specified
Salary Range: $24.50 - $24.50 Hourly
Job Shift: Any
Status: Full-Time, Non-Exempt
Pay Rate: $24.50/hour
Schedule: Tuesday-Saturday: 6:30am-3:00pm, Sunday-Monday: Off

Mission Statement

To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.

Benefits Offered

• 100% medical coverage of base tier monthly premium


• Voluntary dental and vision insurance


• Paid Time Off (Vacation + Sick Pay)


• Flexible Spending Account


• Employee Assistance Program


• 403(b) savings plan with up to 3% company matching


• Paid on-the-job training and orientation


• Mileage reimbursement


• Referral bonus program


• Opportunities for career growth

Job Summary

The Site Lead is responsible for overseeing daily operations at the Emergency Shelter Program, including managing shelter staff, client activities, and services while ensuring a safe, client-centered environment. This position involves crisis intervention, staff support, coordinating volunteers, and maintaining facility organization. The Site Lead also assists with administrative tasks, such as supply coordination and reporting, and participates in training and staff meetings.

Essential Duties and Responsibilities

Shelter

• Assist in the implementation of all shelter activities to ensure quality delivery of services.


• Oversee all shelter staff, security, and client activities.


• Oversee distribution of services and all program services while on duty.


• Assist in the coordination of volunteers and support services.


• Oversee the organization of supplies and facility’s needs.

Management

• Support shelter staff during designated shifts.


• Assist in various aspects of staff’s duties.


• Assist in coordinating and managing special group events and holiday events.


• Provide crisis/conflict intervention.


• Communicate any staff or shelter issues to Program Manager.

Administration

• Coordinate supply and service needs.


• Assist with securing necessary resources.


• Assist with record keeping and reporting.

Miscellaneous

• Attend staff meetings and training workshops as needed.


• Assist with general duties (stocking supplies, copies, fax, phone calls, etc.).


• Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications.


• Perform ad hoc projects as appointed by Supervisor.

Qualifications Requirements

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.


• Ensure a client-focused, trauma-informed, and housing-focused shelter approach.


• Ability to perform crisis intervention as needed.


• Previous shelter experience is preferred but not required.

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others.


• Dependability, responsibility, and the ability to communicate effectively and respectfully.


• Fluency in Spanish is of significant value.

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds.


• Prolonged periods of standing and the ability to work in a fast-paced environment.

Legal Information

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.