Shelter Specialist (6215)

Mercy House; Oxnard (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical insurance (employer-paid) with

Dental and vision insurance

Paid Time Off

Flexible Spending Account

Employee Assistance Program

403(b) with company match

Paid training and orientation

Job summary

Mercy House in Oxnard, CA is seeking a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program during designated shifts.

You will assist with shelter setup, maintain cleanliness, conduct neighborhood patrols, and deliver crisis intervention with a trauma-informed, housing-focused approach to help guests move toward stability.

Qualifications

• Possess a high level of tolerance and understanding for individuals with urgent multiple case management and health needs.
• Ensure a client-focused, trauma-informed, housing-focused shelter approach.
• Ability to perform crisis intervention as needed.

Responsibilities

• Assist in shelter activities to ensure guest-focused, trauma-informed delivery of services.
• Encourage progress toward housing with shelter guests.
• Prepare and maintain shelter setup and cleanliness; manage facility safety.

Skills

Crisis intervention

Trauma-informed approach

Spanish language (helpful)

Job description

Job Details

Location: Oxnard, CA 93030
Position Type: Full Time
Salary: $21.00/hr
Shift: Swing
Schedule: Friday-Saturday 6:00am - 2:00pm; Sunday-Monday 3:00pm - 11:00pm

Benefits Offered

• 100% employer-paid medical insurance at base tier
• Voluntary dental and vision insurance
• Paid Time Off
• Flexible Spending Account
• Employee Assistance Program
• 403(b) savings plan with up to 3% company matching
• Paid on-the-job training and orientation
• Mileage reimbursement
• Referral program
• Opportunities for career advancement

Mission Statement

"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Assist with general cleanliness and safety of facility including emptying trash cans and cleaning up spills
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Audio equipment set up and monitoring
• Assist in the organization of supplies and facilities needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting

Miscellaneous

• Assist with guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

Qualifications

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)