Shelter Specialist (6075)

Mercy House; Ventura (CA); On-site; USD 23,298 - 33,182; Full time

Job summary

Mercy House is hiring a Shelter Specialist in Ventura, CA, responsible for providing supportive services and logistical support to the Emergency Shelter Program. The role involves ensuring a safe environment, assisting with shelter maintenance, and conducting neighborhood patrols.

Ideal candidates should possess strong crisis intervention skills and a client-focused approach. Experience with diverse populations and the ability to lift up to 50 pounds are essential. The position offers full-time hours from Tuesday to Saturday, emphasizing a positive and professional environment for guests.

Qualifications

• Experience with urgent case management and health needs.
• Ability to work with diverse populations effectively.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Provide supportive services during emergency shelter shifts.
• Assist with shelter setup and maintenance tasks.
• Conduct neighborhood patrols for safety.

Skills

Crisis intervention

Client-focused approach

Communication skills

Bilingual (Spanish)

Job description

Job Details:
Location: Ventura, CA 93003
Position Type: Full Time
Salary Range: $20.50 - $20.50 hourly
Shift: Morning
Job Category: Shelter Services
Status: Full-Time, Non-Exempt
Schedule: Tuesday-Saturday 5:00am-1:00pm; Sunday/Monday OFF

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness.

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Set up and monitor audio equipment
• Assist in the organization of supplies and facility needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

Goal: Oversee administrative duties that support program services.

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting

Miscellaneous

• Assist with guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

Qualifications & Requirements

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.