Site Infrastructure Engineer II - Operations & Upgrades

Redballoonats; Kansas City (MO); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match (4%)

Health, dental, & vision insurance

Short and long term disability

Life insurance (company paid and justs

Generous parental leave, baby bonuses,

14 observed paid holidays

Job summary

Patmos Hosting, Inc. in Kansas City, MO is seeking a mid-level Infrastructure Engineer to independently manage daily infrastructure operations and lead site-level projects. You will own select systems end-to-end and serve as a primary escalation point for Technician staff.

Reasonable accommodations are provided. You will coordinate upgrades, supervise vendors, review commissioning docs, and ensure SOC 2 compliance and safety standards across multiple sites.

Responsibilities

• Own and maintain assigned MEP systems across one or more sites
• Lead troubleshooting and resolution for infrastructure alerts, alarms, or performance anomalies
• Support root cause analysis and develop solutions for recurring system issues
• Coordinate and lead site infrastructure upgrades, retrofits, and install projects
• Supervise vendors during work execution and ensure compliance with documentation standards
• Review commissioning documentation and contribute to project QA/QC
• Maintain and improve SOPs, inspection protocols, and safety procedures for systems under ownership
• Track maintenance and performance data using internal documentation tools
• Ensure adherence to SOC 2 controls, safety practices, and regulatory standards
• Provide day-to-day support and technical mentorship to Technician staff
• Share knowledge and develop informal training for common systems or tasks
• Participate in EOP drills and infrastructure reliability initiatives
• Patmos Hosting, Inc. delivers Freedom as a ServiceTM, providing organizations with an independent alternative to Big Tech's commercial constraints, censorship, cancellation and deplatforming. Patmos owns and operates datacenter infrastructure with decentralized connectivity, open peering, and free Internet Exchange hosting, ensuring resilience and true independence. Its services span multi-megawatt colocation for AI and hyperscale workloads, GPU/high-performance compute, custom data centers, domains, web and cloud hosting, colocation and tailored website and application development.<br/>Founded in 2022, Patmos is headquartered in Kansas City, MO, with teams and datacenters/locations in Kansas City, Dallas, Phoenix, Denver.

Job description

Patmos Hosting, Inc. in Kansas City, MO is seeking a mid-level Infrastructure Engineer to independently manage daily infrastructure operations and lead site-level projects. You will own select systems end-to-end and serve as a primary escalation point for Technician staff.

Reasonable accommodations are provided. You will coordinate upgrades, supervise vendors, review commissioning docs, and ensure SOC 2 compliance and safety standards across multiple sites.