Director of Strategic Program Operations

Redballoonats; Kansas City (MO); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match (4%)

Health, dental, & vision insurance

Short and long term disability

Company-paid life insurance

Generous parental leave and family‑or‑

14 observed paid holidays

Job summary

Patmos Hosting, Inc. seeks a leader to own internal operations, program management, and cross-functional coordination. You will oversee IT systems, tooling, and processes to eliminate friction and improve efficiency.

The role requires strong governance, process design, and collaboration with Finance, HR, Legal, Sales, and Infrastructure. You will drive adoption of standardized SOPs, manage MSPs and external security providers, and lead change initiatives to scale our multi-location hosting

Qualifications

• Bachelor’s degree in IT/Operations or related field.
• Experience leading cross-functional programs and initiatives.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Own program management across internal operations and priorities.
• Document and standardize workflows and SOPs across departments.
• Oversee corporate IT operations, access management, and security basics.

Skills

Program management

Cross-functional leadership

ERP/CRM/HRIS

Security coordination

Education

Bachelor’s degree in IT/Operations

Tools

ERP systems

CRM platforms

Job description

Patmos Hosting, Inc. seeks a leader to own internal operations, program management, and cross-functional coordination. You will oversee IT systems, tooling, and processes to eliminate friction and improve efficiency.

The role requires strong governance, process design, and collaboration with Finance, HR, Legal, Sales, and Infrastructure. You will drive adoption of standardized SOPs, manage MSPs and external security providers, and lead change initiatives to scale our multi-location hosting