The ideal candidate is a hands-on HR professional who enjoys partnering with operational leaders, solving workforce challenges and supporting fast-paced warehouse and distribution environments. You will act as a trusted advisor to managers and employees across employee relations, recruiting, workforce planning, performance management and leadership development, helping drive engagement, retention and operational performance across multiple sites.
Responsibilities
- Partner closely with Operations Managers, General Managers and site leadership teams to provide day-to-day HR support and guidance.
- Independently manage employee relations matters, including investigations, conflict resolution, corrective actions, performance management and terminations.
- Coach and develop supervisors and managers on employee relations, leadership effectiveness, performance management and workforce engagement.
- Support full-cycle recruiting activities including sourcing, interviewing, selection, onboarding and workforce planning.
- Build and maintain strong relationships with employees across warehouse, distribution and operational environments.
- Partner with staffing agencies and contingent labor providers to support hiring demands, workforce planning and temp-to-perm conversion initiatives.
- Conduct workplace investigations and provide recommendations that are compliant, practical and aligned with business objectives.
- Support retention, engagement and culture initiatives by identifying workforce trends and partnering with leaders on improvement plans.
- Analyze workforce metrics including turnover, attendance, vacancies, retention and employee relations trends to identify opportunities and risks.
- Ensure compliance with company policies and employment regulations including FMLA, ADA, leave administration and workplace policies.
- Support leadership development initiatives and assist managers in building stronger, more effective teams.
- Participate in workforce planning, succession planning and organizational development discussions as the business continues to grow.
- Support multiple sites as required and serve as a key HR resource for operational teams.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Industrial Relations, Psychology or a related discipline.
- 4-8 years of progressive HR experience within warehousing, distribution, logistics, manufacturing, transportation or operational environments.
- Strong employee relations experience including investigations, corrective actions, performance management and manager coaching.
- Experience supporting hourly and exempt employee populations within fast-paced operational environments.
- Demonstrated ability to influence and advise operational leaders while balancing employee and business needs.
- Experience working with staffing agencies, contingent labor populations and high-volume recruiting environments.
- Strong understanding of employment law, FMLA, ADA, workplace investigations and HR compliance requirements.
- Experience supporting workforce planning, retention initiatives and leadership development programs.
- Excellent communication skills with the ability to build credibility with employees, supervisors and senior leaders.
- Strong problem-solving, decision-making and conflict resolution skills.
- Experience supporting multiple locations or geographically dispersed teams is preferred.
- Bilingual English/Spanish would be advantageous but is not required.
- SHRM-CP, SHRM-SCP, PHR or SPHR certification would be considered a plus.
This role is ideal for someone who is comfortable operating independently, enjoys spending time in the business rather than behind a desk, and can confidently coach leaders, navigate employee relations matters and support a growing operational workforce.