HUMAN RESOURCES SUPERVISOR

Wild Fork; North Carolina; Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Wild Fork is seeking an experienced Human Resources Supervisor to partner with the Distribution Center, delivering day-to-day support across the employee lifecycle and ensuring policy compliance. You will drive engagement, coach leaders, manage onboarding, leave administration, payroll coordination, and training while monitoring workforce metrics and fostering a positive workplace culture.

This role is based in the Distribution Center with regular on-site presence and collaboration with

Qualifikationen

• 5+ years of progressive HR experience in high-volume operations.
• Experience handling employee relations, investigations, and compliance.
• Prior supervisory/leadership experience preferred.

Aufgaben

• Serve as the primary HR partner for all Distribution Center employees and leaders.
• Provide coaching to leaders on performance management, attendance, and workplace conduct.
• Administer and enforce company policies, ensure legal compliance and audits.
• Support payroll, benefits, and onboarding processes in partnership with HR/Operations.
• Coordinate training, development programs, and succession planning.
• Monitor workforce metrics and provide recommendations to improve retention and productivity.

Kenntnisse

Interpersonal communication

Conflict resolution

Organization & planning

Problem solving

Bilingual (English/Spanish)

HRIS usage

Payroll coordination

Microsoft Office

Ausbildung

Bachelor's degree in HR/Business

Tools

HRIS

Payroll systems

Microsoft Office

Jobbeschreibung

Human Resources Supervisor

The Human Resources Supervisor serves as the primary HR partner for the Distribution Center, providing day-to-day support to employees and leaders across all aspects of the employee lifecycle. This highly visible, hands-on role is responsible for fostering a positive employee experience, driving engagement, ensuring compliance with company policies and employment laws, and delivering HR programs that support operational excellence.

Essential Duties And Responsibilities

Employee Relations & Employee Experience

• Serve as the primary HR contact for all Distribution Center employees and leaders.
• Build strong relationships with employees through regular floor presence and open communication.
• Conduct employee relations investigations and recommend appropriate resolutions.
• Provide coaching and guidance to leaders on performance management, disciplinary actions, attendance, workplace conduct, and conflict resolution.
• Support employee engagement initiatives designed to promote retention, morale, and a positive workplace culture.
• Conduct stay interviews, exit interviews, and employee check-ins to identify trends and improvement opportunities.
• Respond to employee concerns and elevate issues as appropriate.

Talent Acquisition & Onboarding

• Partner with Talent Acquisition and Operations leaders to support hourly and salaried hiring needs.
• Coordinate interviews, hiring events, and workforce planning activities as needed.
• Ensure a seamless onboarding experience for new hires.
• Facilitate new hire orientations and ensure employees complete required training and documentation.
• Monitor staffing levels and support workforce planning efforts for peak and seasonal operations.

HR Operations & Compliance

• Administer and enforce company policies, procedures, and employment practices.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Support leave administration, accommodations, workers' compensation, and return-to-work processes in partnership with Corporate HR.
• Maintain personnel records and ensure accuracy of employee data within HR systems.
• Assist with audits, investigations, unemployment claims, and other employment-related matters.

Compensation, Benefits & Payroll Support

• Support the administration of compensation and benefits programs while ensuring alignment with company policies.
• Assist employees with benefits questions and connect them with the appropriate resources.
• Partner with Payroll to resolve pay-related concerns, attendance discrepancies, and timekeeping issues.
• Support compensation reviews, promotions, transfers, and other employee status changes.

Training & Development

• Coordinate and facilitate employee training and development programs.
• Partner with leaders to identify training needs and support skill development initiatives.
• Track compliance training and ensure completion of required certifications and courses.
• Support the development of future leaders through coaching, development planning, and succession initiatives.

Reporting & Workforce Analytics

• Monitor key workforce metrics including turnover, absenteeism, vacancy rates, engagement, and employee relations trends.
• Prepare reports and provide recommendations to improve retention, productivity, and workforce stability.
• Identify opportunities to enhance HR processes and employee support programs.

Leadership & Team Support

• Supervise and coordinate the activities of HR support staff, if applicable.
• Partner closely with Distribution Center leadership to align people strategies with operational goals.
• Participate in leadership meetings and contribute to workforce planning and business decisions.
• Support organizational changes and continuous improvement initiatives.

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field preferred.
• Equivalent combination of education and experience may be considered.

Experience

• 5+ years of progressive Human Resources experience, preferably in a distribution center, manufacturing, logistics, warehouse, retail, or high-volume operations environment.
• Experience handling employee relations, investigations, performance management, and compliance matters.
• Prior supervisory or leadership experience preferred.

Knowledge, Skills & Abilities

• Strong knowledge of employment laws and HR best practices.
• Ability to build trust and credibility with employees at all levels of the organization.
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to balance employee advocacy with business objectives.
• Strong organizational and problem-solving skills.
• Comfortable working in a fast-paced operational environment.
• Proficient in HRIS, payroll, and Microsoft Office applications.
• Bilingual English/Spanish preferred.

Working Conditions

• Primarily based within the Distribution Center environment.
• Requires regular presence on the warehouse floor and interaction with employees across multiple shifts.
• Occasional flexibility in schedule may be required to support business operations, employee investigations, training, and peak operational periods.