Site Coordinator - Noble Correctional Institution (OH) - Correctional Education

Ashland University Bookstore; Caldwell (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Ashland University Correctional Education seeks a Site Coordinator at Noble Correctional Institution (OH). The role provides admin support to AU staff and students, coordinating daily operations and acting as liaison with the DOC to ensure program delivery.

Responsibilities include assisting with student intake, course access, FAFSA questions, test proctoring, and inventory management, while upholding FERPA and program policies.

Qualifications

• Ability to use LMS software and MS Office for daily tasks.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to communicate with AU faculty, incarcerated students and staff.
• Willingness to pass DOC and AU background checks.

Responsibilities

• Oversee daily operations at Noble Correctional Institution site.
• Liaise between facility staff, students and Ashland University.
• Identify and recruit students in alignment with AU and DOC criteria.
• Assist students with AU application paperwork and course access.
• Support student access issues and communicate with relevant teams.
• Coordinate FAFSA-related queries with Financial Aid.
• Proctor, record and upload tests and assignments as needed.
• Distribute and collect course materials and evaluations.
• Maintain FERPA-compliant student privacy and records.
• Ensure compliance with AU and DOC policies.

Skills

LMS experience

MS Office

Multi-tasking

Communication

Problem solving

Team collaboration

Background check

Job description

Site Coordinator - Noble Correctional Institution (OH) - Correctional Education

Position Title Site Coordinator - Noble Correctional Institution (OH) - Correctional Education

Job Description

The Site Coordinator provides administrative support for Ashland University Correctional Education staff and students. The Site Coordinator reports directly to the designated Correctional Education State Director.

• Oversee daily operations at the assigned correctional facility(ies)/site(s) and represent the university in collaboration with the State Department of Corrections ( DOC ).
• Act as the liaison between the facility staff, students, and Ashland University (AU).
• Identify, screen and recruit students in alignment with Ashland University and DOC criteria.
• Collaborate with the Student Success team through assisting students with completion of the AU application paperwork and digital submission process. Ensure students have access to their courses and remain accountable, while guiding them on how to address any questions or concerns.
• Support students by assisting them in addressing issues and communications related to student access, i.e. end-user device is non-functional, out to court, transferred to a non-AU facility, lack of technological access, total lockdown at the facility, unexpected release.
• Collaborate with the Financial Aid team whereby provide student support related to the completion of the Free Application for Federal Student Aid ( FAFSA ), aid counseling, documentation requests, navigating the loan default process, satisfactory academic progress, and all other applicable requests from the AU Financial Aid team.
• Collaborate with Academic Services through proctoring, recording and uploading tests, speeches and assignments as instructed to maximize student success. Assignments should be submitted on assigned due dates. If covering additional site locations, assignments should be submitted as close to assigned due dates as possible.
• Provide students with an Ashland University orientation and academic correctional education processes and procedures before the semester begins.
• Orders and manages site inventory of end user devices, student textbooks and instructional supplies. Provide timely, accurate inventory reports (textbooks and end-user devices) as assigned.
• Ensure students have the necessary materials to participate in registered courses, including the distribution of end user devices, equipment, textbooks, and other educational materials.
• Responsible for the distribution and collection of course evaluations and University assessments.
• Organize and conduct student extracurricular activities such as but not limited to commencement and incentives.
• Distribute Ashland University library research in a timely manner and in compliance with DOC regulations.
• Identify students who will be releasing prior to completing their Ashland University degree, ensure students complete the required pre-release exit interview form, and encourage students to continue their education through the Ashland University re-entry program.
• Maintains student privacy and record keeping according to the Family Education Rights and Privacy Act ( FERPA ).
• Establish weekly meetings with each student regarding academic engagement, review participation reports, check end user device access, and encourage students.
• Ensure compliance with AU policies, accreditation standards and DOC policies and procedures.

Required Qualifications

• Ability to use Learning Management System Software and productivity software such as MS Office.
• Possess basic computer skills with ability to troubleshoot issues.
• General understanding of academic environment.
• Ability to identify problems, suggest possible solutions and assist in resolution.
• Ability to multi-task, organize, communicate, and prioritize work through to completion with attention to detail and deadlines.
• Ability to effectively communicate and collaborate with a diverse group of individuals, including AU faculty, administrators, incarcerated students, and correctional facility staff.
• Ability to pass a pre-employment DOC and AU background check.
• Ability to assist at other correctional facilities, as needed.
• Demonstrate professionalism, good judgement and ethical standards.
• Be physically present at the facility for 80% of the work week.
• Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.

Preferred Qualifications

• Minimum of three (3) to five (5) years relevant work experience.
• Experience working in correctional education.
• Experience working in higher education.

Physical Demands

• Work is primarily performed in a physical correctional facility and requires approval for access.
• Some evening and weekend hours at the correctional facility, as necessary.
• May be required to lift up to 50 lbs., walking distances within correctional facility, and transport course materials, textbooks and end user devices, as needed.
• Travel may be required.

Anticipated Start Date of New Hire

08/31/2026

Anticipated Number of Hours Working per Week

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

• Letters Of Recommendation