SITE COORDINATOR

Compass Group USA; West Goshen Township (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's ESFM division is seeking a Site Coordinator to oversee daily operations at a client site, including shipping, housekeeping, vendor management, and workplace services. You will ensure safe, compliant service delivery and support client satisfaction and operational excellence.

Responsibilities include leading a team, managing budgets and labor, coordinating third-party providers, and partnering with HR on onboarding and training, while upholding QA and EHS standards.

Qualifications

• 3+ years of operations, facilities, logistics, housekeeping, or workplace services leadership experience.
• Proven experience managing teams and contract service providers.
• Strong knowledge of QA, EHS, HR, and financial management principles.
• Excellent communication, organization, and customer service skills.
• Experience in manufacturing, life sciences, or regulated environments preferred.

Responsibilities

• Lead daily site operations and ensure service levels are achieved.
• Manage Shipping & Receiving and Housekeeping programs.
• Coordinate and oversee third-party vendors and service providers.
• Supervise frontline associates; previous workforce management experience required.
• Ensure compliance with ESFM and client QA standards.
• Drive EHS performance, training, and compliance.
• Support financial performance through labor management, budgeting, and cost control.
• Partner with Human Resources on hiring, onboarding, training, performance management, and employee engagement.
• Build strong client and vendor relationships and resolve operational issues.

Skills

Operations leadership

Team management

QA & EHS knowledge

HR & financial basics

Communication skills

Regulated environments experience

Job description

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ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

The Site Coordinator is responsible for overseeing daily integrated facilities operations, including Shipping & Receiving, Housekeeping, Vendor Management, and Workplace Services. This role ensures safe, compliant, and efficient service delivery while supporting client satisfaction, operational excellence, and team performance.

Key Responsibilities

• Lead daily site operations and ensure service levels are achieved.
• Manage Shipping & Receiving and Housekeeping programs.
• Coordinate and oversee third-party vendors and service providers.
• Supervise and develop frontline associates; previous workforce management experience required.
• Ensure compliance with ESFM and client Quality Assurance (QA) standards.
• Drive Environmental Health & Safety (EHS) performance, training, and compliance.
• Support financial performance through labor management, budgeting, and cost control.
• Partner with Human Resources on hiring, onboarding, training, performance management, and employee engagement.
• Build strong client and vendor relationships and resolve operational issues.

Qualifications

• 3+ years of operations, facilities, logistics, housekeeping, or workplace services leadership experience.
• Proven experience managing teams and contract service providers.
• Strong knowledge of QA, EHS, HR, and financial management principles.
• Excellent communication, organization, and customer service skills.
• Experience in manufacturing, life sciences, or regulated environments preferred.

Associates at ESFM are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.