OPERATIONS SPECIALIST

Compass Group USA; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's ESFM division is seeking a Division Operations Specialist to support Company Community Living locations with a range of HR and administrative tasks to align with operational and strategic objectives, maintain data integrity, and foster a productive workplace.

Responsibilities include assisting in hiring and onboarding, preparing new hires for orientation, coordinating training and meetings, drafting communications, maintaining HR reports, and driving process improvements to

Qualifications

• Bachelor’s Degree preferred
• Minimum of four years of related experience or equivalent combination of education and experience
• Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Experience speaking effectively before groups of managers
• Ability to calculate data figures
• Ability to multi-task
• Experience in Microsoft applications, with an intermediate skill level in programs such as Excel, Word, and PowerPoint

Responsibilities

• Assists in the hiring process for salaried associates with tasks such as, entering employee data into Payroll system, setting up e-mail account, and other Companyaccounts
• Prepares salaried new hires for orientation, process status change documents, specialpayrequests,and coordinate relocation
• Provides direction and guidance to field oninternal Company applications
• Prepares salaried employee files and ensure that all forms have been signed and filed
• Plans and participates in region meetings; transcribes meeting minutes and distributes to team; follow-up on key items
• Holds team accountable for their OperationalExcellence goals
• Manages the Mentor Program
• Arranges monthly employee awards
• Coordinates training for associates including Tips training
• Assists in forecasting budgets
• Drafts e-mails,lettersand other formal communications
• Identifies and implements improvements in processes to bring efficiency to the system
• Acts as a resource to diagnose Human Resources needs and problems to recommend solutions that result in improved performance and retention
• Maintains and prepares tracking reports on a weekly basis of associates Paid Timed Off and sick pay
• Maintains tracking of employee absence, tardiness, and leave time
• Assists with HR Assessments and helps develop and implement a plan of action to ensure compliance and optimum utilization of HR services by management to improve productivity, efficiency and effectiveness of the company, through managing discipline processes of associates
• Works with management on process and procedures with accountability and policy adherence to improve productivity, efficiency, and effectiveness of associates

Skills

Multi-tasking

Reading & interpreting documents

Public speaking

Data calculation

Education

Bachelor's degree preferred

Tools

Excel

Word

PowerPoint

Job description

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ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

We are seeking a Division Operations Specialist. As a Division Operations Specialist you will provide support to Company Community Living locations where you will be responsible for preforming a variety of HR functions to meet operational, strategic and administrative objectives.

• Assists in the hiring process for salariedassociates with tasks such as, entering employee data into Payroll system, setting up e-mail account, and other Companyaccounts
• Prepares salaried new hires for orientation, process status change documents, specialpayrequests,and coordinate relocation
• Provides direction and guidance to field oninternal Company applications
• Prepares salaried employee files and ensure that all forms have been signed and filed
• Plans and participates in region meetings; transcribes meeting minutes and distributes to team; follow-up on key items
• Holds team accountable for their OperationalExcellence goals
• Manages the Mentor Program
• Arranges monthly employee awards
• Coordinates training for associates including Tips training
• Assists in forecasting budgets
• Drafts e-mails,lettersand other formal communications
• Identifies and implements improvements in processes to bring efficiency to the system
• Acts as a resource to diagnose Human Resources needs and problems to recommend solutions that result in improved performance and retention
• Maintains and prepares tracking reports on a weekly basis of associates Paid Timed Off and sick pay
• Maintains tracking of employee absence, tardiness, and leave time
• Assists with HR Assessments and helps develop and implement a plan of action to ensure compliance and optimum utilization of HR services by management to improve productivity, efficiency and effectiveness of the company, through managing discipline processes of associates
• Works with management on process and procedures with accountability and policy adherence to improve productivity, efficiency, and effectiveness of associates

• Bachelor’s Degree preferred
• Minimum of four years of related experience or equivalent combination of education and experience
• Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Experience speaking effectively before groups of managers
• Ability to calculate data figures
• Ability to multi-task
• Experience in Microsoft applications, with an intermediate skill level in programs such as Excel,Word,and PowerPoint

Associates at ESFM are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.