Site Admin & Training Support Specialist

CTI Resource Management; Chester (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

CTI Resource Management seeks a Site Admin to provide essential operational and administrative support at the Chester, VA facility. You will help manage training tracking, HR documentation, and reporting for the Site Manager, QA/Training Manager, and HR Manager.

The role is non-supervisory and SCA-covered, requiring a high school diploma, 1 year of admin experience, and strong organizational skills. You must be able to work 0700–1900 and pass background checks.

Qualifications

• High School diploma or equivalent required.
• 1 year administrative or office support experience in a high-volume environment preferred.
• Experience supporting HR or training departments is a plus.
• Familiarity with HRIS or LMS platforms preferred.
• Ability to pass federal/local background checks.
• Must possess a valid driver’s license and clean MVR.

Responsibilities

• Monitor and track training completion and maintain spreadsheets.
• Support onboarding including packets, badges, and workspace setup.
• Track equipment inventory and coordinate repairs/replacements.
• Schedule meetings and coordinate logistics for internal CTI and Maximus calls.
• Assist with planning morale and engagement activities.
• Record attendance for CSR and supervisor incentives.
• Manage lockers per CMS Secure Floor guidelines.
• Assist HR with benefits enrollment documentation and filing.
• Coordinate procurement with Site Manager for Chester site supplies.
• Support ramp-up with scheduling, onboarding processing and documentation.
• Maintain confidentiality of personnel, financial, and operational data.

Skills

English communication

Time management

Organizational skills

Problem solving

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

CTI Resource Management seeks a Site Admin to provide essential operational and administrative support at the Chester, VA facility. You will help manage training tracking, HR documentation, and reporting for the Site Manager, QA/Training Manager, and HR Manager.

The role is non-supervisory and SCA-covered, requiring a high school diploma, 1 year of admin experience, and strong organizational skills. You must be able to work 0700–1900 and pass background checks.