SIS Systems Analyst II — ERP & Data Quality

Southern Illinois University Carbondale; Carbondale (IL); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Southern Illinois University Carbondale seeks a SIS Analyst II to configure, administer, and support the University’s Student Information System. You will ensure reliability, security, and performance while collaborating with campus offices and external partners.

The role involves system configuration, troubleshooting, data integrity, and process improvements to evolve the SIS platform in line with university needs. On-site in Carbondale, IL with a focus on customer service and documentation.

Qualifications

• High school diploma or equivalent.
• Two years of coursework or work experience in IST/IT/CS/Programming or related discipline.
• 6+ months configuring, monitoring, or supporting business applications or databases.
• 6+ months troubleshooting, database administration, and/or application support.

Responsabilités

• Configure and maintain ERP modules and related applications to support institutional business processes.
• Maintain accurate system documentation, configuration records, and procedural guidelines.
• Investigate and resolve system errors, access issues, configuration problems, and workflow failures.
• Collaborate with developers, DBAs, and business analysts to diagnose more complex issues and ensure timely solutions.
• Submit and track vendor support tickets when needed and assist in implementing recommended fixes.
• Support data validation activities, system audits, and routine quality checks for data integrity and security.
• Develop and maintain documentation, training materials, and knowledge-base resources.
• Collaborate with functional offices to understand business needs and support system-based solutions.

Connaissances

Troubleshooting

Customer support

System configuration

Documentation

Formation

High school diploma or equivalent

Two years of IST/IT/CS/Programming coursework or related experience

Outils

ERP systems

Database administration

Ticketing systems

Description du poste

Southern Illinois University Carbondale seeks a SIS Analyst II to configure, administer, and support the University’s Student Information System. You will ensure reliability, security, and performance while collaborating with campus offices and external partners.

The role involves system configuration, troubleshooting, data integrity, and process improvements to evolve the SIS platform in line with university needs. On-site in Carbondale, IL with a focus on customer service and documentation.