SIS Applications Consultant – PowerSchool/Skyward Training

Administration Building; Marysville (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

MPSERS retirement

Paid annual leave

HSA/FSA options

Job summary

St. Clair Regional Educational Service Agency (RESA) is seeking a SIS Application Consultant to provide technical support and training for client/server SIS software including PowerSchool, Skyward, and Destiny.

The role requires collaborating with school districts, staff, and the public, with duties spanning daily support, training delivery, documentation, and reporting support. The position is based in Marysville, MI, with standard work hours and a salary commensurate with experience.

Qualifications

• Bachelor's degree in computer or business-related field preferred.
• At least 2 years' experience in customer support is desired, with knowledge of school business highly valued.
• Work experience in PowerSchool, Skyward, and Destiny is desired, but training will be provided.
• Candidates should support customers of varying skill levels, from beginner to advanced.

Responsibilities

• Provide daily technical support to customers via phone, email, and in-person as needed.
• Conduct customer training in web-based, in-person, and one-on-one formats.
• Prepare training materials, guides, and technical documentation.
• Demonstrate strong problem-solving skills and ability to multitask.
• Conduct QA testing and documentation for new applications and features.
• Assist local districts in developing reports and implementing reporting changes.

Skills

Customer support

SIS knowledge

Training delivery

Technical support

Education

Bachelor's degree preferred

Tools

PowerSchool

Skyward

Destiny

Job description

St. Clair Regional Educational Service Agency (RESA) is seeking a SIS Application Consultant to provide technical support and training for client/server SIS software including PowerSchool, Skyward, and Destiny.

The role requires collaborating with school districts, staff, and the public, with duties spanning daily support, training delivery, documentation, and reporting support. The position is based in Marysville, MI, with standard work hours and a salary commensurate with experience.