Single Point of Contact (Fully Remote)

LoanCare; United States; Remote; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Remote work

Provided equipment

Wellness programs

Medical insurance

Dental insurance

401(k)

Zusammenfassung

LoanCare is a full-service mortgage loan subservicer backed by Fidelity National Financial, supporting banks, credit unions, and homeowners across all 50 states. The company promotes collaboration and a growth-oriented culture.

LoanCare seeks a mortgage servicing professional to act as the main contact for homeowners, collaborate with clients and internal teams, and manage the loan pipeline while handling escalations and loss mitigation discussions. Remote work is available with benefits.

Qualifikationen

• 2-4 years mortgage servicing experience required.
• Remote work with provided equipment.
• Wellness programs and comprehensive benefits available.

Aufgaben

• Act as primary contact for homeowners in mortgage servicing.
• Collaborate with clients and internal teams to maximize outcomes.
• Maintain weekly review of loan pipeline.
• Handle inbound calls, escalations, and payment negotiations.
• Explain loss mitigation options and investor processes.
• Support active-duty military with SCRA protections.

Kenntnisse

Mortgage servicing

Jobbeschreibung

• Act as primary contact for homeowners in mortgage servicing
• Collaborate with clients and internal teams to maximize outcomes
• Maintain weekly review of loan pipeline

Key Responsibilities:

• Handle inbound calls, escalations, and payment negotiations
• Explain loss mitigation options and investor processes
• Support active-duty military with SCRA protections

Qualifications & Rewards:

• 2-4 years mortgage servicing experience required
• Remote work with provided equipment and wellness programs
• Comprehensive benefits including medical, dental, and 401(k)

LoanCare

LoanCare is a full-service mortgage loan subservicer that supports banks, credit unions, and homeowners. Backed by Fidelity National Financial, the company subservices over 1.8 million loans across all 50 states and fosters a collaborative, growth-oriented culture.