Billing QC Specialist II

conserviceinternal; Logan (UT); Hybrid; USD 26,000 - 30,000; Full time

Job summary

conserviceinternal is seeking a Billing QC Specialist in Utah for a hybrid role. You will support billing teams by performing quality control on resident billing across multiple systems and ensure accuracy against provider bills and client documentation.

Responsibilities include daily review of fusion, ABP, Yoda, and Skywalker data; providing detailed handback notes; identifying trends and root causes for leadership; and mentoring teammates to raise performance.

Qualifications

• Proven accuracy and attention to detail.
• Ability to follow documentation from multiple sources.
• Proven time management skills.
• Ability to work independently, self-motivated.
• Excellent written and verbal communication.
• Ability to problem solve.
• Intermediate Excel skills.
• Mentoring and training others to support performance.
• High school diploma or equivalent.
• 2 years working in an office environment.

Responsibilities

• Complete Quality Control in multiple systems (Fusion, ABP, Yoda, Skywalker) against documentation from multiple sources.
• Analyze and approve/disapprove fusion setup, data entry, and resident utility billing daily.
• Review documentation from multiple sources across multiple systems.
• Provide detailed handback notes to team members to assist with correcting issues and identifying training opportunities.
• Track trends and root causes to identify areas for improvement and share with leadership.
• Identify errors in utility billing that may have occurred historically and communicate those errors to team members and leadership.

Skills

Attention to detail

Documentation

Time management

Self-motivation

Communication skills

Problem solving

Stress tolerance

Excel skills

Mentoring

Education

High school diploma or equivalent

2 years office experience

Tools

Fusion

ABP

Yoda

Skywalker

Job description

Pay:$19.40/hour

Schedule: Monday - Friday 8 am - 5 pm

Location:Hybrid (In office Tuesday, Wednesday, Thursday)

Overview

The Billing QC Specialist will assist our billing teams in quality control of our resident billing process. Each property that is billed by a Billing Manager goes through a series of automated quality control checks. Any flags that generate need to be reviewed by a Billing expert to verify accuracy against provider bills, property and client documentation, regulations, and department standards. The Billing QC Specialist is critical to ensuring that clients and residents receive accurate billing every time.

Responsibilities

• Complete Quality Control in multiple systems (Fusion, ABP, Yoda, Skywalker) against documentation from multiple sources (utility bills, client files, property notes, management notes, reminders, KB articles)
• Analyze and approve/disapprove fusion setup, data entry, and resident utility billing daily
• Review documentation from multiple sources across multiple systems
• Provide detailed handback notes to team members to assist with correcting issues and identifying training opportunities
• Track trends and root causes to identify areas for improvement and share with leadership
• Identify errors in utility billing that may have occurred historically and communicate those errors to team members and leadership

• Proven track record of accuracy and attention to detail.
• Ability to follow documentation from multiple sources
• Proven time management skills
• Ability to work independently, self-motivated
• Excellent communication skills, both written and verbal
• Ability to problem solve
• Work well under pressure
• Intermediate Excel skills required
• Skilled in training and mentoring others to support performance and development

Education & Experience

• High school diploma or equivalent
• 2 years working in an office environment