Signature Elite Assistant

RBC Rampart - Brokerage; Uniondale (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Match

PTO

Voluntary Benefits

Job summary

Hilb Group in Uniondale, NY is seeking a Signature Elite Assistant to support the Personal Lines Account Manager in an in-office role. You’ll serve insured producers and carriers, manage policy updates, issue ID cards, and assist with binders and certificates.

Ideal candidates are organized, detail-oriented, able to multitask, and committed to customer service. This role reports to the Uniondale agency and emphasizes confidentiality and teamwork.

Qualifications

• NY P&C Brokers License required.
• High School degree required; college preferred.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Word and Outlook; willingness to learn additional programs.
• Basic familiarity with Image Right, Excel and PowerPoint is a plus but not required.
• Ability to multitask in a fast-paced environment.
• Maintain confidentiality and act as a team player.

Responsibilities

• Work with the Personal Lines Account Manager for servicing and as a contact for insured producers and carriers.
• Deliver outstanding customer service to internal and external customers.
• Process vehicle changes.
• Issue automobile identification cards.
• Insurance binders.
• Certificates of insurance.
• Evidence of insurance.
• Process policy changes and cancellations.
• Reinstatements.
• Resolve billing issues.
• Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.

Skills

organizational skills

attention to detail

multitasking

team player

motivated learner

confidentiality

Education

High School degree

College degree preferred

NY P&C Brokers License

Tools

Image Right

Excel

PowerPoint

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Signature Elite Assistant to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Work in conjunction with the Personal Lines Account Manager for support with servicing and is a point of contact for the insured producers and carriers
• Deliver outstanding customer service to internal and external customers
• Process vehicle changes
• Issue automobile identification cards
• Insurance binders
• Certificates of insurance
• Evidence of insurance
• Process policy changes and cancellations
• Reinstatements
• Resolve billing issues
• Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.

Qualifications:

• Certification: NY P&C Brokers License
• High School degree required, college preferred
• Good working knowledge of company operating systems i.e. Microsoft Word, Outlook and willingness to learn additional programs when necessary.
• Basic skills of Image Right, Excel and PowerPoint are a plus but are not required.
• Must possess strong organizational skills
• Maintain current with assigned tasks
• Accuracy and Attention to Detail is a must
• Ability to multitask in a high paced environment
• Critical thinker
• Team player
• Motivated, with a desire to learn
• Maintain high level confidentiality

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

Compensation:

$70,000/yr.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

#LI-DNP

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.