Senior Client Placement Lead Associate

HCS Hilb Group of New York; Town/Village of Harrison (NY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company paid life insurance

Long-term disability

Short-term disability

Medical, dental, vision

401(k) with company match

FSA/HSA plans

Generous PTO

Job summary

Hilb Group, located in Harrison, NY, is seeking a Senior Client Placement Lead Associate. The hybrid role involves placement and marketing of new/renewal business with premier carriers, plus ADP Workforce Now and ACA module work.

You will collaborate across teams to ensure accurate enrollments, reporting, and client care. The ideal candidate has 3+ years in HRIS/benefits technology, strong ADP WFN knowledge, and excellent communication.

Qualifications

• Minimum of 3 years HRIS, benefit technology, or equivalent work experience.
• Solid working knowledge of ADP WFN with ADP NextGen, and/or Lyric knowledge a plus.
• Solid working knowledge of ACA configuration and monitoring technology – ADP WFN Essential ACA module experience preferred.
• Ability to learn and adapt quickly to changing business environment.
• Exceptional telephone demeanor and the ability to lead productive calls to meet project timelines.
• Proficient with Microsoft 365, including Outlook, Microsoft CoPilot, Excel, Word.

Responsibilities

• Responsible for the placement and marketing of new and renewal business with premier High Net Worth carriers.
• Works with brokerage team to implement Open Enrollment setups for assigned clients in ADP Workforce Now.
• Respond promptly to ADP WFN benefits related technical questions.
• Generate census and end of enrollment reports for new business.
• Assist with Essential ACA module implementations and year-end 1095 auditing.
• Set up Enhanced Benefits and ACA modules for newly onboarded clients when required.
• Partner across team and organizational lines.
• Maintain high level of confidentiality and drive growth for The Hilb Group.

Skills

HRIS

ADP WFN

ACA configuration

Microsoft 365

communication

leadership

project management

teamwork

Tools

Asana

ADP Workforce Now

Lyric

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Senior Client Placement Lead Associate to join our team. This position will report to our agency located in Harrison, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, is able to work well with a team, and adapts quickly to change. This is a hybrid position.

Responsibilities

• Responsible for the placement and marketing of new and renewal business with premier High Net Worth carriers, including Chubb, PURE, Berkley One, Cincinnati, National General Premier, AIG/Private Client Select, Vault, and complex E&S markets.
• Works with brokerage team to implement Open Enrollment setups for assigned clients in ADP Workforce Now including building/updating of plans and OE-related tools in the Enhanced Benefits module.
• Respond promptly to ADP WFN benefits related technical questions received from various internal and external sources.
• Generate various census and end of enrollment reports for new business.
• Assist with new Essential ACA module implementations, ongoing maintenance of existing Essential ACA module, monthly monitoring, and year-end 1095 auditing.
• When required, assist Benefit & Technology Implementation team with setting up the Enhanced Benefits module in ADP Workforce Now and Essential ACA module for newly onboarded clients.
• Partner well across team and organizational lines.
• This position requires deep knowledge of employee benefits, high-level attention to detail and a self-starter that ensures persistency of business and growth for The Hilb Group.

Required Qualifications

• Minimum of 3 years of HRIS, benefit technology, or equivalent work experience.
• Solid working knowledge of ADP WFN with ADP NextGen, and/or Lyric knowledge a plus.
• Solid working knowledge of ACA configuration and monitoring technology – ADP WFN Essential ACA module experience preferred.
• Ability to learn and adapt quickly to changing business environment.
• Exceptional telephone demeanor and the ability to lead productive calls to meet project timelines.
• Proficient with Microsoft 365, including Outlook, Microsoft CoPilot, Excel, Word.
• Exceptional planning, critical thinking problem solving and organization skills.
• Ability to maintain high level of confidentiality.
• Comprehensive written and verbal communication skills, high energy and enthusiasm, strong interpersonal, motivation, and leadership skills and willingness to self-direct and work independently.

Preferred Qualifications

• Working knowledge of Asana or other project/task tracking software.
• Demonstrates the ability to innovate within structure—bringing new ideas and fresh perspectives while adhering to defined processes and standards.
• Uses experience-based judgment to identify solutions, troubleshoot issues, and support high-quality execution of current responsibilities.
• Embraces a team-first approach, openly collaborating, sharing knowledge, and contributing to a culture of mentorship, partnership, and continuous development.
• Brings courage, accountability, and a growth mindset — not afraid to step forward, try something new, learn quickly, and own the outcome.
• Thrives in an environment that values initiative and learning — willing to take smart chances, recover from missteps, and stay accountable every step of the way.
• Confidently takes ownership — approaches challenges with curiosity, accepts that mistakes can happen, learns from them, and keeps moving forward.

Benefits

• Compensation: $75,000-$85,000/yr.
• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.