Sign Center Customer Experience Specialist

Fastsigns International; Ventura (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Direct access to ownership

Paid vacation

Holidays

Competitive salary

Job summary

FASTSIGNS International, Inc is seeking a Customer Service Representative to be the friendly face of a FASTSIGNS Center, helping local business owners bring visual ideas to life. You will engage with customers and collaborate with the team to ensure successful projects from inquiry to installation.

You will interact with clients via email, phone, and in-person conversations, participate in ongoing training, and enjoy a supportive environment with direct access to decision-makers.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Outgoing and eager to learn; strong listening and relationship-building skills.
• Ability to interact with customers in person, by email, and on the phone.

Responsibilities

• Act as the face of the FASTSIGNS Center, helping local business owners bring their visual ideas to life.
• Participate in team meetings and contribute to the center's success.
• Work with customers through email, telephone, and in-person interactions.

Skills

Customer service

Outgoing

Listening

Organization

Relationship building

Teamwork

Education

High school diploma or equivalent

Job description

FASTSIGNS International, Inc is seeking a Customer Service Representative to be the friendly face of a FASTSIGNS Center, helping local business owners bring visual ideas to life. You will engage with customers and collaborate with the team to ensure successful projects from inquiry to installation.

You will interact with clients via email, phone, and in-person conversations, participate in ongoing training, and enjoy a supportive environment with direct access to decision-makers.