SIGINT Operation Support Specialist Austin, TX, US

CACI International Inc.; Austin (TX); On-site; USD 68,000 - 142,000; Full time

Benefits offered by this job

Healthcare

Wellness programs

Retirement plan

Family support

Continuing education

Time off benefits

Job summary

CACI International Inc. is seeking a SIGINT Operation Support Specialist to join our Engineering and Technical Support team in the United States. The role emphasizes expert customer support, system installations, and training on CACI software in line with mission needs.

The ideal candidate will have a TS/SCI clearance with polygraph, 5+ years of related work, and strong Linux/Windows skills, plus the ability to travel to customer sites and work with cross-functional teams.

Qualifications

• Active TS/SCI clearance with polygraph is required.
• BA/BS degree or equivalent experience with 5+ years of related work.
• Experience with military SIGINT/ISR operations and cryptologic systems.
• Proficiency in Windows and Office; DoD 8140 IAT Level 1 certification.

Responsibilities

• Provide fast, accurate technical and operational support to military customers.
• Train customers on CACI software via chat, phone, in-person, or classroom.
• Support system installations on customer platforms and ground sites.
• Monitor, troubleshoot, configure, and train users on APERTURE, POINTGUARD, GEOnet.
• Maintain readiness of deployed systems using scripts and Linux command line.
• Troubleshoot end-to-end networking issues to keep tactical systems operational.
• Provide docs, technical assistance, and mission planning support.
• Log and track software issues in JIRA and participate in bug reviews.
• Test new software builds before deployment and deliver reports.
• Provide after-hours support and collaborate with developers, QA, security, and support teams.

Skills

Strong communication skills

Linux command-line

Navy cryptologic systems knowledge

Windows OS

Troubleshooting

Customer training

Education

BA/BS degree or equivalent experience

DoD 8140 IAT Level 1 certification (CompTIA Network+)

Tools

JIRA

Job description

Job Title: SIGINT Operation Support Specialist

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 50%

Type of Travel: Continental US

The Opportunity:

CACI provides advanced Signals Intelligence (SIGINT) and Electronic Warfare (EW) products that help U.S. military forces use networks of sensors and platforms to support critical national security missions.

We are expanding our Operations Support Team and looking for a motivated individual who enjoys working with modern, user-focused technology. The ideal candidate is someone who challenges "the way things have always been done" and looks for better solutions.

Responsibilities:

• Help military customers resolve hardware and software issues by providing fast and accurate technical and operational support.
• Train customers on CACI software through chat, phone, in-person sessions, or classroom settings.
• Support system installations on customer platforms and at ground sites.
• Monitor, troubleshoot, configure, and train users on CACI products such as APERTURE, POINTGUARD, and GEOnet.
• Maintain the readiness and availability of deployed systems using scripts, graphical tools, and the Linux command line.
• Troubleshoot end-to-end networking issues to ensure tactical systems stay operational.
• Support fielded systems through training, documentation, technical assistance, and mission planning.
• Provide hardware and software support to both external customers and internal teams.
• Log and track software issues in JIRA and participate in scheduled bug-review meetings.
• Test new software builds before deployment.
• Deliver scheduled reports and high-level metrics to customers and internal leadership.
• Provide after-hours support when needed.
• Work closely with developers, QA, security, and support teams to meet program goals.
• Travel to customer sites for installations, training, and test events.
• Configure remote systems based on program requirements.
• Deliver technical and high-level demonstrations of CACI products

Qualifications:

Required:

• Active Top Secret (TS)/SCI clearance with polygraph.
• BA/BS degree or equivalent experience, plus at least 5 years of related work experience.
• Experience with military SIGINT and ISR operations.
• Basic experience with Navy surface or airborne cryptologic systems (SSEE INC E/F, BANSHEE, CCOP).
• Strong experience with Microsoft Windows and Office.
• Current DoD 8140 IAT Level 1 certification (CompTIA Network+).
• Ability to travel approximately 25%.
• Intermediate Linux command-line skills.
• Ability to manage multiple tasks across different programs.
• Strong communication skills and ability to work independently.

Desired:

• Advanced experience with Navy cryptologic systems (SSEE INC E/F, BANSHEE, CCOP).
• Experience with Joint-Service systems.
• Experience operating or configuring DRT-based equipment.
• Advanced Linux skills.
• DoD 8140 IAT Level 2 certification (CompTIA Security+).
• Bash or Python scripting experience.
• Experience with GEOnet or POINTGUARD.

What You Can Expect:

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as;

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits

Pay Range:

The proposed salary range for this position is: $67,800 - 142,200 USD

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.