Shuttle Supervisor (Weekend)

Montclair State University; Montclair (NJ); On-site; USD 76,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Retirement plans

Job summary

Montclair State University in Montclair, NJ, seeks a Shuttle Supervisor to oversee field operations and daily bus services between the Montclair and Bloomfield campuses. You will supervise drivers, coordinate routes and schedules, monitor GPS, ensure safety procedures, and resolve service issues to maintain reliable campus transportation.

This civil service role requires a valid NJ CDL with passenger endorsement and a Bachelor's degree with at least three years of supervisory transportation

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of three (3) years of supervisory experience overseeing bus, shuttle service or transportation operations.
• Driving privileges with good standing in the state of New Jersey with Commercial Driver’s License Class A or B with passenger endorsement.
• Ability to read, write, speak and understand English sufficiently to perform the duties of the position.
• Successful candidates must be flexible and available to be assigned to any shift, overtime, and holidays with adequate notice.

Responsibilities

• Supervise transportation work operations, plan work assignments and bus allocations to meet operational goals of the department.
• Monitor personnel to coordinate optimum utilization of service and schedules. Dispatch drivers to routes, demand-response, and special events.
• Supervise bus drivers in the field and monitor GPS systems to ensure passengers are transported according to schedule.
• Maintain communications with drivers, manage reports of delays or incidents, and coordinate replacements to restore service.

Skills

Supervisory experience

Driver's license (CDL)

English proficiency

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Description

Summary

Reporting to the Director of Transportation Services, the ShuttleSupervisor is responsible for field supervision of transportationoperations and the daily execution of bus service between theMontclair and Bloomfield campuses. The Shuttle Supervisor isadditionally responsible for direct oversight and evaluation oftransportation drivers. The Supervisor also monitors personnel andequipment to assist in the coordination of service and schedules,ensures compliance with safety procedures and confers withcustomers or supervising personnel to address questions, problems,or requests for service or equipment.

Principal Duties and Responsibilities

• Supervise transportation work operations, plan work assignmentsand bus allocations to meet operational goals of thedepartment.
• Monitor personnel to coordinate optimum utilization of serviceand schedules. Dispatch drivers to appropriate routes,demand-response, and special events.
• Supervises bus drivers in the field and monitors GPS systems sothat passengers are transported according to schedule.
• Maintain communications with drivers throughout shift; managingtelephone or radio reports regarding delays, equipment breakdowns,accidents, and other operating difficulties. Take necessary stepsto resolve difficulties, coordinate replacement equipment or staffto restore service. Prepare appropriate paperwork whennecessary.
• Assist and implement safety procedures in compliance withlocal, state and federal rules/regulations including Department ofTransportation (DOT).
• Make temporary adjustments to schedules and routes as requiredto meet passenger demand.
• Ensure that drivers perform pre- and post-trip inspections andbring vehicles into garage for regular scheduled maintenance.
• Review, analyze, and interpret applicable federal and/or statelaws and regulations affecting the unit.
• Ensure that drivers adhere to University Human Resources, DOT,FTA, and departmental requirements.
• Supervise and evaluate subordinate employee performance throughthe review of assigned work as well as through university-widePerformance Assessment Review.
• Establish and maintain liaison and cooperative workingrelationships with college administrators, faculty, staff,students, student organizations, government and private agencies,and/or the public to accomplish the objectives of the unit.
• Ensure that any accidents or other incidents are properlyreported, notifying appropriate units such as UniversityPolice.
• Participate in the formation of policies and procedures.
• Assist in the development, evaluation and upgrading of safetyprograms.
• Coordinate and/or assist with orientation of new drivers.
• Assist in preparation of bi-weekly payroll in Workday.
• Participate in Drug and Alcohol testing as required by theUniversity and applicable federal and/or state laws.
• Coordinate bus repairs with Fleet Services to ensure equipmentis maintained and ready for service.
• Demonstrate continuous effort to improve operations, decreaseturnaround times, streamline work processes, and work cooperativelyto provide quality customer service.
• Drive buses to cover demand when necessary and asdirected.
• Supervise subordinates in a fair and equitable manner.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at anytime.

Qualifications

Required

• Bachelor’s degree from an accredited college oruniversity.
• Minimum of three (3) years of supervisory experience overseeingbus, shuttle service or transportation operations.
• Driving privileges with good standing in the state of NewJersey with Commercial Driver’s License Class A or B with passengerendorsement.
• Ability to read, write, speak and understand Englishsufficiently to perform the duties of the position.
• Successful candidates must be flexible and available to beassigned to any shift, overtime, and holidays with adequatenotice.

Preferred

• Familiarity with Microsoft Office.
• Ability to establish cooperative working relationships withoffices or organizations that impact on or relate to work ofShuttle Services.

*NOTE: This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.

This position is designated as essential. The designation of essential requires employees at these 24/7 facilities to be present due to inclement weather situations. This position requires on campus work and is not a position that allows remote work.

Salary Range

SALARY RANGE: R24: $76,286.63 - $111,856.03 NOTE: Salaries for internal candidates are determined by the New JerseyCivil Service Commission’s formula. Salaries for externalcandidates are determined up to step four, $86,957.45.

$76,286.63-$86,957.45 Annually

• The position may also be eligible for comprehensive benefits,including health insurance, retirement plans, and tuition assistance.

NJ SAME Applicants

This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references should also be sent to: [e-mail] and [e-mail]

For more information on the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml , email: [e-mail] , or call CSC at: 833-691-0404.

In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (other than faculty who are exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants who have a concern with meeting this requirement should discuss with Human Resources if the position for which they have applied is eligible for an exemption from this requirement.

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Department

TRANSPORTATION SERVICES

Position Type

Support

Contact Information

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email [e-mail].

Inclusion Statement

Montclair State University values access and educationalexcellence. We are committed to an environment of diverseperspectives which ensures that graduates will be civicallyengaged, committed to democracy, and prepared to thrive as globalcitizens. We foster a community that promotes varied experiencesand voices. We seek applicants who will contribute diverse ideasand perspectives and who value an environment that promoteseducational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not todiscriminate on the basis of sex or gender, and does notdiscriminate on the basis of sex or gender in the operation ofeducation programs and activities. The requirement to notdiscriminate on the basis of sex or gender in the operation ofeducation programs and activities extends to admission andemployment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/