Shuttle Program Lead - Campus Transit & Safety

Boise State University; Boise (ID); On-site; USD 61,000 - 68,000; Full time

Benefits offered by this job

12 paid holidays

Vacation days

Tuition benefits

Job summary

Boise State University is seeking a collaborative leader to oversee the Boise State Shuttle program, develop a driver team, manage fleet maintenance and safety, and monitor budgets and performance. You will partner with university departments and regional agencies to improve service and expand active transportation options.

This role emphasizes compliance with the Clery Act CSA responsibilities and requires strong leadership, the ability to manage schedules, training, and vendor relationships,

Qualifications

• Bachelor’s Degree and 2 years of experience or equivalent.
• Experience with DOT/FMCSA compliance and safety-sensitive drug and alcohol testing programs.
• Experience supervising a varied team with hiring, scheduling, training, and performance management.

Responsibilities

• Provides leadership and management.
• Manages employee scheduling, work assignments, communication, and personnel development.
• Evaluates employees performance, gives regular feedback, and conducts annual performance reviews.
• Monitors work activities to ensure compliance with policies and procedures.
• Makes recommendations for changes and improvements to existing standards, policies and procedures.
• Oversees budget.
• Lead the development of new programs, policies and other special assignments related to the event parking operations as needed.
• Manages the program and operations for the Boise State campus and off-site locations.
• Design educational staff training modules that include detailed job orientation at the start of employment as well as through regular staff meetings and ongoing training to ensure regulatory compliance.
• Direct the strategic planning, stewardship, and daily operations of the Boise State Shuttle program, overseeing the full employee lifecycle of the shuttle driver team — recruiting, hiring, onboarding, training, scheduling, coaching, and performance evaluation.
• Monitor and advise budgets across multiple funding sources (Shuttles, Student Transportation Fee, and VRT grants), including grant-purchase review and equipment procurement recommendations.
• Serve as the DOT Designated Employer Representative, managing safety-sensitive driver drug testing requirements and maintaining Driver Qualification files.
• Maintain compliance reporting obligations, including ridership and trip data submissions to the Idaho Transportation Department and National Transit Database.
• Oversee maintenance and inspection programs for the shuttle fleet (in partnership with Fleet Services).
• Actively engage with external partnerships agencies such as VRT, ACHD, City of Boise, and Compass.
• May perform other duties as needed.

Skills

Leadership

People management

Decision making

Teamwork

Documentation

Emergency response

Training delivery

Public transit reporting

Education

Bachelor’s Degree

Job description

Boise State University is seeking a collaborative leader to oversee the Boise State Shuttle program, develop a driver team, manage fleet maintenance and safety, and monitor budgets and performance. You will partner with university departments and regional agencies to improve service and expand active transportation options.

This role emphasizes compliance with the Clery Act CSA responsibilities and requires strong leadership, the ability to manage schedules, training, and vendor relationships,