Shuttle Operations Supervisor — Fleet & Safety Lead

Hallcon Corporation; Fremont (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Hallcon Corporation in Fremont, CA seeks an experienced PM Operations Supervisor to oversee daily commuter and shuttle services, ensuring safety, reliability, and high client satisfaction. You will lead drivers, coordinate with dispatch and client teams, and drive continuous improvement in performance.

The role requires knowledge of local regulations, fleet systems, and strong communication to manage service quality and SLAs.

Qualifications

• Minimum 3 years of operations or transportation management experience.
• Strong knowledge of the Fremont/San Jose transportation region.
• Familiarity with FMCSA and DOT regulations.

Responsibilities

• Supervise daily driver activities and performance to ensure adherence to company policies, schedules, and client service standards.
• Serve as the primary on-site liaison between drivers, dispatchers, and client representatives.
• Monitor route performance, address service interruptions, and take corrective action to maintain on-time reliability and compliance with SLAs.
• Conduct driver audits, including pre-trip inspections, safety checks, and documentation reviews.
• Respond promptly and professionally to client and rider inquiries, ensuring a positive customer experience.
• Prepare operational reports, safety summaries, and performance updates for management review.
• Support workforce planning, training, and onboarding of new drivers and support staff.
• Collaborate with maintenance and dispatch teams to ensure vehicle readiness and service continuity.
• Promote a culture of safety, accountability, and continuous improvement across all operations.

Skills

Transportation operations

Fleet management

Dispatch supervision

Regulatory compliance

Communication skills

Tools

Fleet management systems

Dispatching software

Route monitoring tech

Job description

Hallcon Corporation in Fremont, CA seeks an experienced PM Operations Supervisor to oversee daily commuter and shuttle services, ensuring safety, reliability, and high client satisfaction. You will lead drivers, coordinate with dispatch and client teams, and drive continuous improvement in performance.

The role requires knowledge of local regulations, fleet systems, and strong communication to manage service quality and SLAs.