Shuttle Operations Office Manager

Tier1usa; Washington (District of Columbia); On-site; USD 54,000 - 58,000; Full time

Job summary

LAZ Parking Mid Atlantic, LLC in Washington, DC is seeking an Office Manager to oversee administrative operations for shuttle and port activities. You will handle phones, emails, records, scheduling, and vendor coordination to keep the office running smoothly.

The role includes maintaining driver qualification files, coordinating onboarding, payroll support, reports for leadership, and acting as a liaison with customers and internal teams.

Qualifications

• 4+ years of administrative experience.
• High School Diploma or equivalent required; Associates preferred.
• Proficiency with Microsoft Office 365, Excel and Word.
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality.

Responsibilities

• Manage daily office operations including phones, emails, supplies, and vendor coordination.
• Maintain DOT and non-DOT driver records and compliance documents.
• Assist with onboarding, training coordination, and scheduling updates.
• Support payroll accuracy and attendance tracking for shuttle drivers.
• Prepare reports and data for leadership.
• Coordinate meetings, travel, and admin support for operations managers.
• Handle inquiries from customers, partners, and internal teams.
• Support safety and maintenance coordination and vehicle service tracking.
• Assist during peak cruise operations with dispatch and check-in.
• Identify and solve admin/ops issues.
• Other duties as assigned.

Skills

MS Office 365

Excel

Word

Attention to detail

Time management

Communication

Education

High School Diploma

Associates Degree preferred

Job description

LAZ Parking Mid Atlantic, LLC in Washington, DC is seeking an Office Manager to oversee administrative operations for shuttle and port activities. You will handle phones, emails, records, scheduling, and vendor coordination to keep the office running smoothly.

The role includes maintaining driver qualification files, coordinating onboarding, payroll support, reports for leadership, and acting as a liaison with customers and internal teams.