Shuttle Driver - Marriott DFW Airport

Mr C. Hotels; Irving, Northern (TX, KY); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Mr C. Hotels near DFW Airport is seeking a dedicated bell attendant who will greet guests, assist with luggage, and provide clear directions to facilities and local attractions.

You will also promote hotel amenities such as the restaurant, lounge, and spa to help guests enjoy a smooth arrival and an outstanding stay. The role requires safely driving the shuttle van, working in a fast-paced environment, and maintaining accurate records of arrivals and departures.

Qualifications

• Customer service experience with handling guest requests.
• Ability to work in high-pressure situations.
• Valid state driver’s license and clean driving record.

Responsibilities

• Greet guests arriving and departing the hotel and provide excellent guest service.
• Assist with baggage and manage luggage records accurately.
• Safely drive the hotel shuttle van.
• Know hotel property and local area to give directions.
• Promote hotel amenities to guests (restaurant, lounge, spa).
• Respond to guest requests within 2 minutes.

Skills

Guest services

Teamwork

Communication

Safe driving

Job description

Touch down for a rewarding stay at Dallas/Fort Worth Airport Marriott, featuring elegant event and public spaces. Located next door to DFW International Airport, we provide complimentary shuttle service to and from the transportation hub for your convenience.

Job Description

What you will be doing

• Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service.
• Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage.
• Safely drive the hotel shuttle van.
• Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
• Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc).
• Respond to request for bell services within 2 minutes.

Requirements

What we are looking for

• Highwork ethic and self-initiative, ability to work in high pressure situations.
• Maybe required to work varying schedules to include nights, weekends, and holidays
• Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns.
• Possessa valid state driver's license (or chauffeur's license if required) and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record.
• Someonewho enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

undefined

Applicants have rights under Federal Employment Laws