Shuttle Driver II

CO00 Children's Hospital Medical Center; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

CO00 Children's Hospital Medical Center is seeking a dedicated professional for vehicle operation and customer service. The role involves operating a shuttle bus, assisting with Mobile Care Clinics, and ensuring safe vehicle maintenance. Applicants will need a high school diploma, a valid Commercial Driver’s License, and 2+ years of relevant experience.

This full-time position offers a regular evening shift and involves maintaining high standards in customer service and safety. Join our team in creating a caring environment for patients and families.

Qualifications

• 2+ years of work experience in a related job discipline.
• Maintain current DOT physical card and valid Commercial Driver’s License with passenger endorsement.

Responsibilities

• Operate a CCHMC shuttle bus or other vehicle.
• Assist with onboarding and operations in Mobile Care Clinic.
• Conduct vehicle inspections and maintenance.

Skills

Customer service

Vehicle operation

Inventory management

Education

High school diploma or equivalent

Tools

Commercial Driver’s License

Job description

Job Responsibilities

Vehicle Operation - Operate, on a scheduled basis, a CCHMC shuttle bus or any other CCHMC vehicle. Provide transportation to and from off‑site parking and between campus and off‑campus sites.

Mobile Care Clinic - Assist with onboarding and coordinate daily operations in collaboration with leadership and colleagues. Follow policies and procedures in compliance with infection control, regulatory, and safety standards. Assist with setup and breakdown of equipment, power sources, and exam areas. Address minor equipment or environmental issues, escalating more complex needs to appropriate personnel. Coordinate with IS for technical setup. Monitor and manage daily supplies including ordering, restocking, and inventory management. Assist with forms, PPE, medical supplies, and outreach materials. Partner with interpreters, scheduling, and clinical staff teams to ensure smooth patient throughput and timely access to care. Communicate proactively regarding schedules, delays, or patient needs. Troubleshoot issues and escalate concerns when necessary. Maintain contact with dispatch and leadership.

Customer Service - Meet and exceed expectations through consistent delivery of customer service. May perform check‑in and registration duties following standard protocols and using appropriate electronic systems. May verify patient demographics and insurance, obtain necessary documentation, and ensure accurate and timely entries.

Vehicle Maintenance - Maintain a clean and safe vehicle. Ensure work areas are organized and present a safe, accessible, effective, and efficient environment. Provide a safe and smooth experience for customers. Conduct pre‑ and post‑trip vehicle inspections, monitor fuel levels, and address safety or maintenance concerns. Coordinate with Transportation Services for routine service needs, inspections, and vehicle documentation.

Special Assignments - Perform other driving duties as needed for Joint Commission visits, re‑entry outings for re‑hab patients, and Mobile Care Clinics.

Compliance - Comply with all Department of Transportation regulations involved within the Commercial Driver Licensure. Ensure vehicle is in accordance with relevant clinical guidelines.

Job Qualifications

High school diploma or equivalent.

2+ years of work experience in a related job discipline.

Maintain current DOT physical card and valid Commercial Driver’s License with passenger endorsement. Must meet Cincinnati Children’s Motor Vehicle Safety Program guidelines.

Location and Schedule

Primary Location: Academy Building.

Schedule: Full time, Shift – Evening.

Department: Parking & Transportation.

Employee Status: Regular FTE.

Weekly Hours: 40.

Equal Opportunity Employer

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

EEO/Veteran/Disability: Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.