SHUTTLE DRIVER

Thompsons Auto Group; Placerville (CA); On-site; USD 22,000 - 25,000; Part time

Job summary

Thompsons Auto Group in Placerville, CA is seeking a part-time Shuttle Driver to safely transport customers to and from the dealership while delivering friendly service. You will perform pre- and post-trip checks and assist with front desk tasks as needed.

A valid driver’s license, clean driving record, and strong communication skills are essential; prior driving or customer-service experience is a plus.

Qualifications

• Must have a valid driver's license with a clean driving record.
• Excellent communication and customer service skills are required.
• Strong time-management and organizational abilities are essential.

Responsibilities

• Safely transport customers to and from designated locations in a timely and courteous manner.
• Conduct daily vehicle checks and report maintenance or safety concerns.
• Provide friendly, professional customer service and answer questions; promote dealership services.
• Log trip mileage, time, and destinations; maintain shuttle schedules and assist with front desk duties when not driving.

Skills

Valid driver's license

Excellent communication

Customer service

Time management

Organizational skills

Professional appearance

Education

High school diploma or equivalent

Job description

Job Location: Thompsons Toyota - Placerville, CA 95667

Position Type: Part Time

Salary Range: $16.90 - $16.90 Hourly

Job Category: Service

The Shuttle Driver is responsible for safely transporting customers to and from the dealership in a courteous, timely manner. This role requires a customer-oriented individual who prioritizes safety and provides friendly, reliable service, embodying Thompsons' dedication to delivering an outstanding customer experience.

Key Responsibilities

Customer Transportation

• Safely transport customers to and from designated locations in a timely and courteous manner.
• Assist customers with entering and exiting the shuttle vehicle as needed, ensuring they feel comfortable and valued.
• Communicate estimated pick-up and drop-off times to customers, setting clear expectations for the service.

Vehicle Maintenance & Cleanliness

• Conduct daily pre- and post-trip inspections of the shuttle vehicle to ensure safe operating conditions.
• Report any maintenance needs or safety concerns to the Service Department to ensure the shuttle vehicle is always in safe, working order.
• Maintain the cleanliness of the shuttle vehicle by removing trash and keeping the interior tidy, ensuring a pleasant environment for passengers.

Customer Interaction & Service

• Provide friendly, professional customer service to enhance the customer’s overall experience at Thompsons Auto Group.
• Address customer questions or concerns in a courteous manner, referring them to the appropriate team member when necessary.
• Communicate dealership promotions, services, and events to customers, acting as a knowledgeable and positive representative of Thompsons Auto Group.

Administrative Duties

• Log and report each trip’s mileage, time, and destination details as required by the dealership.
• Track shuttle schedule and maintain accurate records of customer pickups and drop-offs.
• Support other dealership staff with administrative tasks when not driving, such as assisting with customer check-ins or front desk duties, if requested.

Qualifications

Education & Experience

• High school diploma or equivalent.
• Previous experience as a driver or in a customer service role is preferred but not required.

Skills & Competencies

• Valid driver’s license with a clean driving record.
• Excellent communication and customer service skills.
• Strong time-management and organizational skills.
• Ability to multitask and adapt to a dynamic work environment.
• Professional appearance and demeanor, aligning with Thompsons’ commitment to integrity and customer care.

Physical Requirements

• Ability to sit and drive for extended periods.
• Capable of assisting customers with mobility issues, including helping with bags or other light items.
• Ability to lift up to 25 lbs occasionally.