Shuttle Driver

Marquee Hospitality LLC; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discounted hotel stays

Health insurance

Flexible Schedules

Employee Incentives

Job summary

Marquee Hospitality LLC in Kansas City is seeking a Shuttle Driver to escort arriving and departing guests, assist with luggage, and provide information about hotel services with a friendly, courteous demeanor.

This role involves transporting guests within a 5-mile radius, upholding safety, reading luggage tags, and delivering consistent service, especially during busy times. A valid driver’s license and clean driving record are required.

Qualifications

• Must possess a valid Driver's License.
• Clear driving record.
• Must be able to work Sunday-Saturday.
• No prior experience required; hospitality experience is a plus.

Responsibilities

• Greet guests with a friendly welcome and provide assistance with luggage.
• Transport guests to destinations within a 5-mile radius using property vehicles.
• Provide information about hotel facilities, services, and directions.
• Adhere to traffic laws and maintain safety during transfers.
• Complete shuttle duties as assigned.

Skills

Customer service

English proficiency

Driving

Luggage handling

Safety awareness

Job description

Position Summary:

The Shuttle Driver escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. They transport guests as necessary utilizing the property vehicles. They also provide information about the hotel facilities and accommodations while upholding high standards of service.

Essential Duties:

• Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity.
• Transport guests to the airport or other destinations as instructed, abiding by all traffic laws and rules of the road.
• Listen and respond to guest inquiries using a positive, clear-speaking voice. Answer questions and offer assistance on hotel services, room features, or amenities giving accurate information regarding outlet hours, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Drive guests to the destination of their choice that is within a 5-mile radius of the hotel.
• Complete the Shuttle Driver duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to understand and follow written and or verbal instructions in English.
• Ability to read English sufficiently enough to obtain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
• Ability to grasp, lift, carry, or otherwise move packages, boxes, and luggage up to 50 lbs. continuously throughout the shift.
• Ability to stand, walk and/or sit and continuously perform essential job functions.
• Sufficient manual dexterity in one hand to be able to load and unload luggage.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
• Ability to push and or pull luggage carts continuously throughout the shift.

Qualifications:

Experience:

• No prior experience is required. Prior guest service or other hospitality experience preferred.
• Must possess a valid Driver's License.
• Clear driving record.
• Must be able to work Sunday-Saturday.

Benefits:

• Discounted hotel stays.
• Fun work atmosphere.
• Health insurance.
• Employee can use more than 4 IHG stays per year.
• Provides a paid day off for birthday.
• Quarterly celebrations include exciting food, door prizes.
• Flexible Schedules
• Employee Incentives

Job Type:

Full-time/Part-Time.