Showroom Sales Support — Customer Care & Design Trends

Hajoca Corporation in; Lansing (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

401(k)

Paid vacation and holidays

Life insurance

Profit-sharing program

Employee discounts

Tuition benefits

Job summary

Hajoca Corporation seeks a Showroom Sales Support at our Lansing, MI location to provide hospitality, front-line assistance, and administrative support for showroom staff. The role centers on guiding customers, processing orders, and maintaining an organized showroom while staying current on design trends.

Ideal candidates have showroom sales or customer service experience, strong communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• Experience in customer service or showroom sales.
• Knowledge of products sold in the showroom preferred.

Responsibilities

• Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.
• Provide administrative support and schedule appointments for the Showroom sales.
• Determine customer needs, direct them to the best products to address their needs.
• Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.
• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Maintain product literature files to ensure the most current and accurate information is always available to our customers.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

Skills

Customer service

Showroom sales

Communication skills

Multitasking

Organizational skills

Microsoft Office

English proficiency

Tools

Microsoft Office

Job description

Hajoca Corporation seeks a Showroom Sales Support at our Lansing, MI location to provide hospitality, front-line assistance, and administrative support for showroom staff. The role centers on guiding customers, processing orders, and maintaining an organized showroom while staying current on design trends.

Ideal candidates have showroom sales or customer service experience, strong communication and organizational skills, and proficiency with Microsoft Office.